Collections Specialist

3 weeks ago


Chicago, United States Insight Global Full time

Must Haves:

  • Collections experience (mortgage, or live credit)
  • Call center/ dialer experience
  • Ability to work independently
  • Must have a desire to educate and assist troubled customers
  • Must demonstrate the ability to effectively communicate over the phone in a professional and personable manner within time constraints
  • Strong negotiation skills
  • Ability to understand complex processes
  • Must be able to easily adapt to change and embrace continuous improvement
  • Must be goal-oriented and self-motivated
  • Must be comfortable using a computer and keyboard
  • Working knowledge of consumer and collection law


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