Business Analyst

4 days ago

Tampa, United States Eclaro Full time

Directly responsible for interacting with business units and other Systems area personnel to define, develop and complete strategic and tactical initiatives that effectively support the cient/Tampa Operations.

Responsibilities

• Performs user functional analysis for the development of strategic and tactical initiatives for the business units

• Partners with functional groups within the organization to clarify business requirements and to ensure technologies are aligned with business needs

• Understands overall technical direction and communicates this direction to the business to ensure consistent and common application of technology solutions

• Ensure clear and complete project requirements in order to deliver a complete solution

• Works with business units to define and complete detailed business requirements for tactical and/or strategic recommendations

• May provide ongoing support throughout the pilot phase of the initiative

• Builds partnerships with the business and technical representatives to create a team atmosphere while in problem solving activities

• Conducts structured interviews with various business and technical representatives to gather information relating to a specific business situation

• Creates workflow diagrams that reflect current and future business environments

• Documents findings, formulates alternatives and finalizes recommendations

• Facilitate project work related to the client /Tampa Operations business from beginning phases through implementation

• Perform other assignments to comply with business strategies and initiatives

• Analyze, evaluate and recommend vendor system software packages to meet business requirements

• Develops presentations to business and technical partners to communicate/sell findings and recommendations

Qualifications

• At least seven years applicable business analyst experience

• Possesses PC desktop software skills (proficient with MS Office Product Suite.)

• Demonstrates outstanding interpersonal skills with emphasis in pro-active brainstorming and debating dialogues

• Possesses three years business systems development expertise

• Experience with interviewing, researching and documenting findings

• Requires high energy, positive thinking and an assertive personality that is perceived as professional, open, intelligent and a remarkable contributor to any team

• Knowledge of Life Insurance, Annuities, Marketing and/or Telemarketing systems and applications preferred

• Strong leadership, communication, listening and influencing skills

• Ability to build trust and credibility

• Adaptability and flexibility

• Experience across multiple verticals of technology (relational databases, Web Services/APIs, SaaS, etc)

• Able to apply architectural principles to business solutions

• Able to conceptualize and design high-level models (capability, business, operating, etc)

• Analysis experience supporting self-service and public marketing sites

Preferred Qualifications:

• Knowledge of Life Insurance

• Read XML and JSON data models

• ACORD

• MuleSoft

• Project Management

• Skilled in writing SQL queries


#LI-JC3

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