Senior Desktop Support Engineer with Windows, MAC and Linux
1 day ago
A senior Desktop Support Engineer who is responsible for troubleshooting and resolving issues for end users and executives/ VIPs. Issues can be related to installation, configuration, performance, functionality or compatibility of a product or service. They use various tools as a consumer such as In Tune, JAMF, SCCM, Ninja One, Active Directory, Azure Active Directory to identify the root cause and provide a solution or workaround.
Responsibility also includes ensuring the reliability, security, and performance of end points (Windows and MAC) and applications to meet the needs of our users and business operations.
Key Responsibilities:
Technical Proficiency: Understanding of operating systems (e.g., Windows, macOS, Linux) and their configurations, including troubleshooting common issues.
Hardware Knowledge: Familiarity with desktop hardware components such as CPUs, RAM, hard drives, and peripherals (e.g., monitors, keyboards, mice), including troubleshooting hardware-related problems.
Software Applications: Ability to install, configure, and troubleshoot various software applications, including productivity suites (e.g., Office 365, SharePoint), antivirus programs, and specialized software used within the organization.
Software solutions: JAMF, Intune (Microsoft Endpoint Manager) SCCM, Ninja One, Active Directory, Azure Active Directory
Ticketing and Help Desk Platforms: ServiceNow and Jira Service Management or similar tools.
Networking Basics: Understanding of basic networking concepts, including TCP/IP, DNS, DHCP, and VPN, to troubleshoot network connectivity issues and configure network settings on desktops.
Remote Desktop Support: Proficiency in providing remote assistance to users using remote desktop tools such as Remote Desktop Protocol (RDP), TeamViewer, or similar software.
Customer Service Skills: Strong communication and interpersonal skills to effectively communicate with end-users, understand their issues, and provide clear instructions and solutions.
IT Inventory: Responsible for managing, and tracking IT assets, including inventory and consumables, while contributing to demand planning strategies
Adaptability and Learning: Willingness to adapt to new technologies and learn continuously, as desktop support often involves staying updated with evolving hardware, software, and security trends.
Team Collaboration: Ability to collaborate with other IT team members, such as network administrators, system administrators, and help desk staff, to resolve complex issues and improve overall IT infrastructure and support processes.
Experience: Minimum 5 to 7+ years of experience as a Desktop Support Engineer
-
Desktop Support Engineer
6 days ago
Santa Clara, California, United States K2 Staffing Full timeK2 Staffing is currently hiring for a Desktop Support Engineer position in Santa Clara, CA. The successful candidate will possess knowledge of business desktop and server technologies, including Windows 10 workstations, Windows 2016 & 2019 servers, and advanced networking.Job Overview:Work with clients to resolve technical issues and provide excellent...
-
Santa Clara, California, United States SoundHound Full timeAbout the CompanyAt SoundHound, we're driven by innovation, collaboration, and a passion for technology. Our work environment is dynamic, with opportunities for growth and development. As a Lead Engineer and Technical Expert, you will be part of a talented team shaping the future of sound recognition and machine interaction.You'll enjoy a competitive salary,...
-
Technical Support Engineer
2 weeks ago
Santa Monica, California, United States Snap Inc. Full timeAbout the RoleSnap Inc. is a leading mobile advertising camera company with over 6500 employees across Europe, US, Asia, and Middle East.We are looking for an experienced Technical Support Engineer to provide technical support and troubleshoot issues related to Mac and Windows devices, network/wireless, AD, cloud storage, Atlassian tools, Slack, Confluence,...
-
IT Engineer
1 month ago
Santa Clara, United States SoundHound Full timeAt SoundHound we value creativity, innovation, hard work, open communication and fast iteration, which allow us to act on valuable feedback from employees and users alike. SoundHound's culture is one of the impromptu coffee breaks, less-impromptu fitness sessions, group lunches, and weekly happy hours. You will earn a competitive...
-
Senior Linux Systems Integration Engineer
6 days ago
Santa Clara, California, United States Hitachi Full timeJob DescriptionThis is a Senior Linux system engineer position with a dedicated focus on E2E system integration and validation.The successful candidate will build, automate and support critical infrastructure supporting applications used across multiple teams. They will run different automation pipelines in the large ecosystem, including provision,...
-
Network Test Engineer
1 month ago
Santa Clara, United States Insight Global Full timeJob Description:Job Title: Network Test Engineer Location – Hybrid: Santa Clara, CA 95054 (4x days onsite/1x day remote)Duration: PermSalary Range: $135 – $185k based on applicability to role. Required Qualifications:6+ years of industry experience in network/software testing5+ years of experience with IPSec and SSL VPN of MAC, iOS/Android mobile device...
-
Linux Systems Engineer
1 month ago
Santa Clara, United States Hitachi Energy Full timeGeneral information: Hitachi Energy is seeking for a Systems Integration Engineer for it's Santa Clara, CA or Houston, TX locations. This role is responsible for designing, Implementing, and maintaining the Energy Market Management systems and environments. Summary Build and solve Linux production systems at scale. Multi-datacenter deployment and supporting...
-
santa clara, United States Insight Global Full timeJob Description:Job Title: Network Test Engineer Location – Hybrid: Santa Clara, CA 95054 (4x days onsite/1x day remote)Duration: PermSalary Range: $135 – $185k based on applicability to role. Required Qualifications:6+ years of industry experience in network/software testing5+ years of experience with IPSec and SSL VPN of MAC, iOS/Android mobile device...
-
Software Engineering Team Lead
2 weeks ago
Santa Clara, California, United States Palo Alto Networks Full timeAbout Palo Alto NetworksWe're a company that disrupts the status quo in cybersecurity, looking for innovators who share our passion for shaping the future of cybersecurity.Job DescriptionOur ADEM group is seeking a Senior Staff Software Engineer to develop innovative solutions for Windows and macOS, focusing on building robust, efficient, and scalable agents...
-
Technical Lead
1 month ago
Santa Clara, California, United States SoundHound Full timeAbout the RoleWe are seeking a highly skilled and experienced Technical Lead to join our IT team at SoundHound. As a Technical Lead, you will be responsible for providing technical leadership and guidance to our team of engineers, as well as hands-on project execution. Your primary goal will be to ensure the successful delivery of projects and the continued...
-
Senior Yocto and Linux Software Engineer
4 weeks ago
Santa Clara, United States ZipRecruiter Full timeJob Description Who is Litmus Litmus is a growth-stage software company that is transforming the way companies harness the power of machine data to improve operations. Our software is enabling the next wave of digital transformation for the biggest and most innovative companies in the World – making Industrial IoT, Industry 4.0 and Edge Computing a...
-
Linux Edge Computing Engineer
6 days ago
Santa Clara, California, United States Litmus Automation Full timeAbout the Job DescriptionAs a Senior Yocto and Linux Software Engineer at Litmus Automation, you will be responsible for managing embedded Linux distributions using Yocto, specifically for the Litmus Edge platform. You will design, develop, and maintain an OTA update system for seamless software deployment and upgrades, implement secure validation processes,...
-
Senior Yocto and Linux Software Engineer
3 weeks ago
Santa Clara, United States Litmus Automation Full timeJob DescriptionJob DescriptionWho is Litmus Litmus is a growth-stage software company that is transforming the way companies harness the power of machine data to improve operations. Our software is enabling the next wave of digital transformation for the biggest and most innovative companies in the World – making Industrial IoT, Industry 4.0 and Edge...
-
Senior Yocto and Linux Software Engineer
1 month ago
Santa Clara, United States ZipRecruiter Full timeJob DescriptionWho is LitmusLitmus is a growth-stage software company that is transforming the way companies harness the power of machine data to improve operations. Our software is enabling the next wave of digital transformation for the biggest and most innovative companies in the World – making Industrial IoT, Industry 4.0 and Edge Computing a reality....
-
Senior Yocto and Linux Software Engineer
2 months ago
Santa Clara, United States Litmus Automation Full timeWho is Litmus Litmus is a growth-stage software company that is transforming the way companies harness the power of machine data to improve operations. Our software is enabling the next wave of digital transformation for the biggest and most innovative companies in the World - making Industrial IoT, Industry 4.0 and Edge Computing a reality. We just...
-
Senior Yocto and Linux Software Engineer
1 month ago
Santa Clara, United States Litmus Automation Full timeWho is Litmus Litmus is a growth-stage software company that is transforming the way companies harness the power of machine data to improve operations. Our software is enabling the next wave of digital transformation for the biggest and most innovative companies in the World - making Industrial IoT, Industry 4.0 and Edge Computing a reality. We just...
-
Senior Yocto and Linux Software Engineer
1 week ago
Santa Clara, United States ZipRecruiter Full timeJob DescriptionJob Description Who is Litmus Litmus is a growth-stage software company that is transforming the way companies harness the power of machine data to improve operations. Our software is enabling the next wave of digital transformation for the biggest and most innovative companies in the World – making Industrial IoT, Industry 4.0 and Edge...
-
Senior Embedded Linux Software Developer
6 days ago
Santa Clara, California, United States Litmus Automation Full timeAbout the Role We are seeking a highly skilled Senior Yocto and Linux Software Engineer to join our team in Santa Clara, CA. You will play a key role in enhancing and securing our flagship product, Litmus Edge. Built from the ground up with Yocto, Litmus Edge is a robust platform that requires skilled engineering to extend packages, maintain system...
-
Cybersecurity Solutions Developer
1 month ago
Santa Clara, California, United States Insight Global Full timeJob Overview:This role is a unique opportunity to work with a technology startup that specializes in security and networking products and services.We are a market leader in SASE, SSE, and SD-WAN, with customers like Adobe, Visa, Cargill, CapitalOne, and many more.About the Role:We are seeking an experienced Network Test Engineer to join our team on a...
-
Linux and Yocto Expert
3 weeks ago
Santa Clara, California, United States Litmus Automation Full timeLitmus Automation is a growth-stage company transforming the way companies harness machine data to improve operations. Our software enables Industrial IoT, Industry 4.0, and Edge Computing for Fortune 500 companies. We're seeking a talented Senior Yocto and Linux Software Engineer to join our team in Santa Clara, CA.About the RoleYou will play a pivotal role...