Regional Leasing Consultant

4 weeks ago

New York, New York, United States Rudin Full time

The Company

Founded in 1925, Rudin is a multigenerational, family-owned company that develops, owns, and manages a portfolio of sustainable, diversified, best in class, real estate assets and investments that create value for the communities where they exist.

Led by the third and fourth generations of the Rudin family, Rudin controls one of the largest privately owned real estate portfolios in New York City overseeing daily operations of 31 properties in New York City, including 14 commercial office buildings totaling approximately 9 million square feet and 17 multifamily properties containing 4.7 million square feet. The company maintains a long-term approach to developing, managing, and maintaining timeless developments within the city of New York and is committed to reinvesting in and enhancing its properties.

Rudin prides itself on a high level of customer service to its tenants and residents, a corporate culture respectful and supportive of its employees, a commitment to Diversity, Equity, Inclusion and Access, and its sterling reputation as a corporate citizen within the City. The Rudin family has a long tradition of service and philanthropy in New York City.

For more information on Rudin and its portfolio, visit www.rudin.com.

The Position

The Portfolio Leasing Consultant supports the residential leasing process at a portfolio level. They partner with the onsite leasing teams to coordinate showings and evaluate prospect feedback to help them select the best building for their needs. They will also serve as the first point of contact for leads that come directly from the property website and schedule/facilitate apartment showings as necessary. This role reports directly to the Head of Leasing and will have a dotted line to the Sr. Community Managers/General Managers of the portfolio leasing offices. This position will office out of the Corporate Headquarters in Manhattan, however they will be responsible for traveling to all properties in the portfolio and relevant comps in order to fulfill their job duties.

Responsibilities:

Leasing and Marketing

  • Develops and executes marketing strategies to attract new tenants.
  • Frequently audits listings on multiple channels for accuracy and makes changes as necessary
  • Negotiates lease terms and overcomes objections ensuring that they align with company objectives, SOPs and market trends
  • Responds to and follows up with all leads that are assigned within the designated time frame
  • Identifies applicable apartments/buildings to show within the portfolio based upon prospect criteria
  • Schedules and conducts prospect showing appointments; meets prospective residents at the properties as needed (Including nights and weekends as necessary)
  • Accurately conveys apartment features & community information to prospective renters during the onsite tours
  • Collaborates with onsite leasing teams to usher prospect from initial lead to lease signing
  • Temporarily fills open onsite leasing roles and trains new leasing associates as necessary
  • Provides feedback from showings to onsite leasing teams inclusive of individual tour feedback and market wide trends
  • Gathers and responds to renter questions about potential apartments and local community information
  • Promptly returns all prospective resident inquiries and follows up until a lease is secured or the prospect ends their search
  • Encourages prospects and new residents to complete online reviews and or complete surveys
  • Reviews and manages to various leasing metrics on a regular basis
  • Tracks incoming leads, transactions in progress, transactions closed, converted leads, etc.
  • Seamlessly transitions prospects that apply for an apartment to the onsite leasing team to complete the move in process
  • Logs all of the above activity in company software

Analysis and Reporting:

  • Studies competitor data on a regular basis and maintains a current database of pricing, incentives and features
  • Provides insights to onsite management on local market conditions, vacancy rates, and potential areas for improvement on vacant apartments
  • Prepares regular reports on leasing activity, occupancy levels, and financial performance
  • Collaborates and communicates with the Revenue Manager on pricing feedback or objections

Requirements:

  • 3-5 years residential leasing experience in New York City or surrounding boroughs
  • Ability to travel locally within Manhattan: This position requires regular travel between multiple buildings (approximately 50-60% of the role)
  • Must be available to tour prospects after hours and on weekends as needed
  • Must be able to read, write and communicate effectively and to proficiently navigate legal documents such as lease agreements, listing agreements and riders
  • Highly organized and conscientious when adhering to deadlines and follow up obligations
  • Demonstrated ability to apply sales skills (generating sales leads, conducting presentations, qualifying prospects and closing)
  • Must be able to collaborate and partner with various teams and peers to achieve shared goals
  • Proficient in Yardi property management software and basic Microsoft Office Suite.
  • Must have basic knowledge of Fair Housing Laws
  • People oriented with strong verbal communication skills
  • Analytical ability to match needs of prospect with apartment
  • Calm under pressure with the strong desire to provide exceptional client service through active listening and asking questions

Total Compensation:

  • The base salary range* for this position is $75,000.00 to $95,000.00 per year
  • This position is eligible for a discretionary bonus (paid quarterly)
  • We also offer excellent Benefits and Perks to our employees, including: Full company paid health and dental, 401k, pension, housing and parking discounts, and wellness programs.

All offered benefits are subject to the terms/conditions of the benefits plans.

*Salary may vary based on work experience, market conditions, and qualifications/training.

Rudin is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Rudin makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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