Network Field Technician
1 week ago
Job Title: Network Field Technician
Location: Middletown, NY (with travel around the Central NY state area)
Duration: Permanent, Direct Hire
Salary: $65-75,000 (Based on Experience)
Summary:
Verigent is looking for a highly motivated and skilled Network Field Technician to join their dynamic IT team. The Network Field Technician will be responsible for installing, troubleshooting, maintaining, and repairing networking hardware and systems at various client locations or company sites. The ideal candidate will possess hands-on experience with network installations, problem-solving skills, and the ability to work independently while providing exceptional customer service.
Responsibilities:
• Install, configure, and maintain Cisco IOS, Juniper Firewalls, Aruba OS, and Extreme networking hardware at client and field locations.
• Diagnose and resolve network issues, including connectivity problems, performance bottlenecks, and hardware failures. Provide on-site and remote troubleshooting support for both clients and internal teams.
• Perform regular maintenance, updates, and hardware replacements to ensure optimal network performance. This includes firmware updates, patching, and configuring new equipment.
• Provide excellent customer service to clients, including on-site support, clear communication, and updates on job status.
• Document all field activities, including installation steps, troubleshooting processes, and service reports.
Qualifications:
• Minimum of 1-3 years of experience in networking, IT support, or a related field.
• Hands-on experience with Cisco, Juniper, Aruba, and Extreme network hardware.
• Familiarity with basic network protocols (TCP/IP, DNS, DHCP, etc.) and troubleshooting tools.
• Strong understanding of networking principles, including LAN, WAN, and VPN configurations.
• Experience with network monitoring and diagnostic tools.
• Ability to read and interpret network diagrams, system configurations, and technical documentation.
Travel Requirements:
• This role requires frequent travel to client sites and field locations within Central NY. A valid driver’s license and reliable transportation are necessary.
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