Store Manager
3 weeks ago
Store Manager – BURDLIFE Jewelry (Nashville, TN)Location: On-site | Employment Type: Full-time | Compensation: Salary + BonusAbout UsBURDLIFE Jewelry is redefining modern jewelry through innovative permanent jewelry, professional piercings, and timeless collections. Crafted from 18k gold fill and sterling silver, our pieces are hypoallergenic, tarnish-resistant, and waterproof — designed for everyday wear and life’s most meaningful moments. From in-store piercing and permanent jewelry services to styling sessions and events, BURDLIFE delivers more than jewelry — we deliver experiences.The RoleAs the Store Manager, you will:Lead and inspire the team to deliver world-class service, drive sales, and build loyal client relationships.Balance sales and service by ensuring the right people are in the right place at the right time.Own and oversee all aspects of People, Clients, Product, Piercing/Safety, Space, and Operations to create an exceptional shopping experience.Develop and manage performance of the retail team, providing coaching, feedback, and career growth opportunities.Uphold brand standards, ensuring visual presentation, operations, and customer service reflect BURDLIFE’s elevated identity.Create moments and manage events. This is a fast paced store and booking events is the crucial part of your job.Key ResponsibilitiesLead daily store operations and foster a customer-first culture.Drive sales goals, analyze KPIs, and implement strategies to meet revenue targets.Recruit, train, and motivate staff to perform at their highest potential.Deliver exceptional service and resolve escalated client issues with professionalism.Oversee inventory management, loss prevention, and cash handling.Maintain piercing/welding station safety, cleanliness, and compliance.Partner with HQ for marketing campaigns, product launches, and events.Represent BURDLIFE with personal style that aligns with the brand’s modern, trend-forward aesthetic.Opportunity to join BURDLIFE’s Piercing Apprenticeship Program (1-year commitment), advancing into leading piercings in-store.The QualificationsThe Store Manager has:Proven experience in store management or retail leadership (jewelry, fashion, or beauty preferred).Strong skills in sales, clienteling, and team leadership.Knowledge of retail operations, inventory systems, and loss prevention.Commitment to continuously learn and develop, while inspiring growth in others.The ability to set clear objectives, hold accountability, and motivate a team to exceed expectations.Excellent communication and interpersonal skills.A great sense of style and personal presentation that represents BURDLIFE’s aesthetic.Flexible availability, including weekends and events.Bachelor’s degree in Business or related field preferred.Perks & CompensationBase salary + Performance BonusTeam incentives and recognition programsEmployee discounts and early access to collectionsCareer advancement opportunities with a growing brandPiercing Apprenticeship Program (1-year training to advance into piercing lead)Apply TodayJoin a brand that merges style, innovation, and experience. Apply now to lead our Nashville boutique and help shape the future of BURDLIFE.
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