Event Services Manager

3 weeks ago

Milwaukee, United States Association of Equipment Manufacturers (AEM) Full time

Event Services Manager


The Association of Equipment Manufacturers (AEM), an MRA member, is hiring an Events Services Manager Join us on this exciting journey where your growth matters, your voice is heard, and your well-being is a priority. Our positive and supportive culture ensures a warm welcome, camaraderie, and a genuine sense of belonging. And we’re all about innovation—passionate about pushing boundaries and making a difference in the industries we serve.


We are offering this opportunity to an event professional who enjoys variety and challenge to join our team of Event Services professionals. This individual will work as the primary liaison between internal staff and external partners for tradeshow housing, and logistical services such as A/V, internet and floral.


Responsibilities:

  • Managing third-party event services vendors such as housing platform vendors, meeting room rental & payment platforms and other service-related technology.
  • Manage, develop, and implement housing & logistical plans across multiple systems including attendee and exhibitor sites and exhibitor service manuals.
  • Manage housing programs for tradeshows including working with housing provider, site builds, inventory & strategic program management, testing, customer service.
  • Working with internal & external stakeholders to secure and order show services, develop & price sponsorship opportunities, and to cultivate future programs/activations to enhance services & experiences.
  • Budget management: work with stakeholders & vendors to develop, manage and reforecast budgets as needed.
  • Vendor selection & contracting. Vet, recommend, and contract vendors for services, such as housing, A/V, internet, and floral.
  • Additional tasks may include meeting room management, catering and concession planning & implementation and other tradeshow related service tasks.
  • Develop and continuously enhance programs through the analysis of survey feedback, post-show data, internal and external needs, monetization opportunities and more.
  • Manage additional rotating department logistical tasks, such as transportation, parking passes, car rentals, airline discounts, onsite staff.

Requirements:

  • Associates degree or higher in event management (or equivalent work experience)
  • Proficiency in designing and implementing many show services, such as; meeting room rental programs, housing programs, and plan development and implementation for A/V, internet, catering/concession, and floral services.
  • Knowledge of event and project management
  • Experience working in tradeshow or event operations
  • Advanced knowledge of Microsoft products, specifically Excel and PowerPoint.
  • Excellent communication (written and verbal), leadership and interpersonal skills
  • Flexibility: may be asked to manage additional logistical event tasks, as needed, outside of noted tasks
  • Preference for a collaborative workstyle
  • Willingness to travel up to 20%, including some nights & weekends
  • Work in the office three days a week to maximize team collaboration
  • Industry related certification (CMP or CEM) desirable but not required


About AEM:

AEM is the leading organization in North America advancing construction and agriculture equipment manufacturers and their value chain partners in the global marketplace. In enabling growth together, AEM and its members build momentum for the equipment manufacturing industry and the markets it serves.


AEM offers a competitive salary and an outstanding benefits package including health, dental, vision, 401(k), 401(k) company match, life insurance, long-term disability, 18 PTO days during the first full calendar year, and 12 paid holidays. Our staff is enthusiastic and passionate about what they do, our office space is both modern and inviting, our dress code is casual, we hold several staff functions, and are involved in community service. We have been named a Top Workplace by the Milwaukee Journal-Sentinel in 2022 and several years prior.

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