Quality Assurance Lead

1 week ago

Dallas, United States Ascendion Full time

About Ascendion

  • Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 6,000+ Ascenders delivers solutions from around the globe. Ascendion is built differently to engineer the next.


Ascendion | Engineering to elevate life

We have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us:

  • Build the coolest tech for the world’s leading brands.
  • Solve complex problems – and learn new skills.
  • Experience the power of transforming digital engineering for Fortune 500 clients.
  • Master your craft with leading training programs and hands-on experience.


Experience a community of change-makers

Join a culture of high-performing innovators with endless ideas and a passion for tech. Our culture is the fabric of our company, and it is what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion.


Position Details:

Company: Banking Giant

Job Title: QE Servicing Lead

Duration: 6 Months contract (contract to Hire)

Location: Onsite (Dallas, TX) (Relocation only if the candidate will come onsite from Day 1)

Interview Times: ASAP


Key Responsibilities:

  • Direct the enterprise-level development of the QA strategy, methodology, discipline, and framework
  • Continuously evolve the Quality Engineering strategy, approach, and execution for the consumer lending IT landscape
  • Provide strategic direction and execution support for the QA leadership team across consumer loan origination, servicing, data, and system performance portfolios.
  • Provide leadership and technical expertise within Quality Engineering, implementing industry-leading practices and solutions
  • Provide mentorship, guidance, and support to continuously improve the quality outcomes via test automation and innovation.
  • Participate in interviews, induction, training, and performance evaluation of all core QE team members (leads and subject matter specialists)
  • Implement and maintain quality engineering standards and govern it for high levels of adherence.
  • Establish synergy with application development & support teams to adhere to QA strategy principles, guidelines, and best practices.
  • Deliver continuous QA improvements, demonstrated through year-on-year improvements in the metrics/SLA, with a continuous improvement quarterly plan
  • Review the utilization of Capacity, Testing Tools (Functional, Automation, Performance, Data), Environment, and Knowledge levels
  • Review the QA activities, leading practices, risks, and the impact to the projects/releases
  • Review the root cause analysis of the key issues related to the quality & implement corrective and preventive (CAPA) actions.
  • Review the utilization of Capacity, Testing Tools (Functional, Automation, Performance, Data), Environment, and Knowledge Assets
  • Gather and present Quality Metrics, KPI, SLA, and Trends to the IT and Business stakeholders.
  • Serve as an escalation point for testing and quality engineering matters and act as the primary point of contact for QE teams.

Desired Skills:

  • QE experience and commercial Loan / Mortgage industry knowledge
  • QA Program Management experience across multiple projects, in a global delivery model, with an innovation mindset
  • Ability to deliver large and complex programs, activities, & processes - motivate a team and recognize the top talent
  • Experience leading multiple aspects of testing, such as system, functional, regression, performance, etc;
  • Experience with QA in agile and waterfall methodologies.
  • Experience managing/developing coding of automated tests including unit, code UI, and load testing.
  • Provide thought leadership regarding the adoption of emerging trends in software quality assurance.
  • Proactive, strong-minded, quick thinker, and assertive personality with strong persuasion and negotiation skills
  • Excellent multi-level communication skills with key stakeholders - to provide timely updates to VP, C-Suite in both IT and Business
  • Providing leadership and building and maintaining strong win-win relationships across the business, IT, vendor partners and third-party providers
  • Excellent coordination skills in a fast-paced multi-vendor, Agile environment
  • Strong leader with experience in implementing and shaping QA processes and strategies
  • Strong technical skills in functional and non-functional testing, manual and automation
  • Very strong skills in Risk Management - Risk Identification and Mitigation
  • Experience managing testing departments or testing functions in an outsourced, managed services model.

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