Medicaid Support Specialist
2 weeks ago
ALTA IT is hiring for a Medicaid Support specialist. The individual will support a fortune 100 company in the federal space. This is a great entry-level opportunity to put on your resume.
You will be answering inbound phone calls from Medicaid Providers for billing or enrollment. Responds to providers and recipient calls, providing a single point of contact for report problems, make inquires and obtaining guidance about any or all services provided by the service center.
Pay $18/HR
USC/Greencard
Hybrid - 2 days a month in office
Riverview Center, Menands, NY
Essential Job Functions
• Answers incoming phone calls on behalf of client; provides accurate and appropriate information to callers.
• Places outbound customer service or customer satisfaction calls, as required by client.
• Completes call guides; gathers and verifies required information.
• Attends telephone skills and program information training sessions; adheres to established levels of service.
• Adheres to established customer service and documentation standards within required time frames.
• Adheres to contact center scheduling, ensures telephone coverage during contact center hours of operation.
• Performs clerical or administrative duties as assigned.
Basic Qualifications
• High school diploma or G.E.D.
• Zero or more years of customer service or other telephone experience
•Experience working with fax machines, computer software, and telephone technology
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Medicaid Support Specialist
2 weeks ago
Menands, United States ALTA IT Services, LLC Full timeALTA IT is hiring for a Medicaid Support specialist. The individual will support a fortune 100 company in the federal space. This is a great entry-level opportunity to put on your resume. You will be answering inbound phone calls from Medicaid Providers for billing or enrollment. Responds to providers and recipient calls, providing a single point of contact...
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