Executive Director

About the Company:

At Toledo Center, we offer unique programming for children and adolescents (ages 10-17) of all genders, as well as robust family programming. Our eating disorder treatment center also offers a residential program, as well as a partial hospitalization program (PHP), for adults of all genders (ages 18+).

What we offer:

• Collaborative environment dedicated to clinical excellence
• Multiple Career Development Pathways
• Company Supported Continuing Education & Certification
• PPO & HDHP Health Plan Options
• Flexible Dental & Vision Plan Options
• 100% Company Paid EAP Emotional Well-Being Support
• 100% Company Paid Critical Illness (with health enrollment plan)
• 100% Company Paid Life & ADD
• 401K with Company Match
• Company-Sponsored HSA, FSA, & DSA Tax Savings Accounts
• Generous Team Member Referral Program
• Parental Leave

About the Role:

The Executive Director is responsible for the overall operations of Toledo Center for Eating Disorders. Position provides supervision, oversight and leadership for all components of a highly-specialized eating disorder treatment facility, including; programmatic/clinical, financial/operational, and regulatory compliance.

Responsibilities:

• Collaborates with the governing body to develop and implement operating objectives to promote program growth and respond to changes in the market.
• Ensures achievement of business objectives through day-to-day operational, financial, clinical and regulatory oversite of a treatment facility.
• Promotes professional growth and development of staff throughout all levels of the facility, championing effective teamwork and critical thinking.
• Ensures compliance with all licensure, accreditations, contracts, state and federal laws.
• Ensures the development, implementation, and enforcement of all policies and procedures, including patient rights.
• Monitors and continuously improves program quality through research and application of industry best practices.
• Establishes a welcoming environment and strong customer service focus throughout the facility.
• Promotes systems of communication and collaboration between Admissions, Clinical Partnerships, clinical providers and operations team members.
• Establishes and maintains effective working relationship with physicians, referral sources, families, and other stakeholders.
• Leads and participates in performance improvement initiatives for patient care and staff performance.
• Assesses client needs through outcome surveys, suggestions and meetings to assure consistent, quality care for the population we serve to include follow-up with adjustments of the development of the program.
• Works closely with the facility leadership team members ensuring clinical delivery in accordance with established guidelines and program philosophy.
• Monitors and reports on key performance indicators; adjusting operations accordingly to meet organizational objectives.
• Oversees the development and management of facility budgets, ensuring responsible stewardship of company resources.
• Ensures accessibility of services to potential clients.
• Establishes clear patterns of authority, responsibility, supervision, and communication with staff, including regular documented staff meetings and individual supervision with direct reports.
• Delegates authority and monitors results regularly.
• Communicates necessary information in a timely and organized manner; invites and responds to staff needs and feedback in a timely manner.
• Provides coaching and feedback for staff development and performance improvement.
• Creates and maintains an open-door environment and is present and visible in the treatment areas.

Qualifications:

Requires a Master’s degree in Health Administration or mental health related field and a minimum of five years post-Master’s leadership experience in a mental health treatment setting.

Equal Opportunity Statement:

Toledo Center provides equal employment opportunities without regard to race, color, creed, ancestry, national origin, ethnicity, sex, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic information, service in the military, or any other characteristic protected under applicable federal, state, or local law. Equal employment opportunity applies to all terms and conditions of employment. Toledo Center reserves the rights to modify, interpret, or apply this job description in any way the organization desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. Reasonable accommodations may be made to reasonably accommodate qualified individuals with disabilities. This job description is not an employment contract, implied or otherwise. The employment relationship remains “At-Will.”