Director of E-commerce
4 weeks ago
Job Overview:
As the Director of E-commerce, you will be responsible for developing and executing a comprehensive growth strategy that drives customer acquisition, engagement, and retention, while maximizing ROI. This is a full time, hybrid position reporting to a Co-Founder.
Key Responsibilities include the following and all other assigned duties:
- Accountable, but not responsible, for all E-commerce channels, including the Website, E-mail/Retention, META, Google, and SEO.
- Own DTC growth metrics for the business, including revenue growth, CAC, MER, and retention. Develop and execute a growth marketing strategy across paid and owned channels.
- Day-to-day lead with agencies and other external digital marketing partners
- Optimize pricing and merchandising strategy.
- Collaborate with the web developer and UX agency to optimize the website and core funnel metrics
- Collaborate with in-house design and marketing team to develop a comprehensive marketing and promotional plan across all channels.
- Research, launch, and test new marketing channels
- Lead clear communication and alignment with Marketing, Product Development, Operations, Wholesale, Customer Service, and Finance teams.
- Develop and manage a budget and negotiate contracts with vendors as needed.
Other Requirements
- 5+ years of growth marketing experience, with a proven track record of driving customer acquisition and engagement for a fast-growing eCommerce company
- Strong communication skills and hunger for the role
- Experience with performance marketing channels, including paid search, paid social, email, and other acquisition channels.
- Strong analytical skills, including the ability to develop/analyze KPIs and make data-driven decisions
- Familiarity with analytics and marketing technology, including Google Analytics, Meta, and Klaviyo
- Familiarity with and experience building in Shopify’s suite of products and 3rd party apps
Why Smockingbird?
- Join a growing children’s clothing brand committed to innovation and excellence.
- Play a crucial role in shaping the E-commerce department
- Competitive salary and retirement benefits
- Fast-paced yet fun environment
How to Apply: Interested candidates are encouraged to send their resume and a cover letter detailing their qualifications and why they're a great fit for this role to parmelee@smockingbirdkids.com
Smockingbird Inc is an equal-opportunity employer. We welcome applications from candidates of all backgrounds and experiences. We will contact only those candidates whose qualifications align with our needs.
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