Import Export Supervisor

2 months ago

Milwaukee, United States Addison Group Full time

Summary

The Import/Export Manager is responsible for managing all aspects of the export process for air cargo, including coordination with freight forwarders, airlines, customs brokers, and other service providers. This role requires strong leadership, communication, and problem-solving skills, as well as a deep understanding of airfreight logistics and regulations.

Duties And Responsibilities

  • Oversee the air export process, including preparation of shipping documents, customs clearance, and booking with air carriers
  • Coordinate with freight forwarders, airlines, customs brokers, and other service providers to ensure efficient and timely delivery of cargo
  • Manage relationships with customers, vendors, and other third-party service providers to ensure the highest level of service and customer satisfaction
  • Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws
  • Develop and implement policies and procedures to improve efficiency and quality of service delivery
  • Identify and implement process improvements to reduce costs, improve service quality, and enhance customer satisfaction
  • Monitor and report on key performance indicators, such as cargo delivery times, costs, and quality


Educational Background / Work Experience

  • A bachelor's degree in logistics, supply chain management, or a related field is required
  • At least 7 years of experience in freight forwarding, logistics, or a related field
  • Prior experience in air exports and supervisory experience is highly desirable


Skills & Competencies

  • Excellent leadership and communication skills
  • Strong analytical and problem-solving skills
  • Knowledge of logistics and supply chain management principles
  • Ability to work well under pressure and in a fast-paced environment


Supervisory Responsibilities (if Any)

  • This role typically involves supervising a team of air export coordinators and other support staff


Preferred Qualifications

  • Experience with leading air cargo logistics software and systems
  • Familiarity with airfreight regulations, customs requirements, and export controls
  • Knowledge of airline routes and schedules


Language Skills

  • Fluency in English is required
  • Knowledge of additional languages is a plus


Computer Literacy

  • Proficiency in Microsoft Office Suite
  • Experience with logistics software and systems is required

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