Technical Cutting Tool Support Specialist
2 weeks ago
Technical Cutting Tool Support Specialist
Join Heule (hoy-lee) Tool Corporation, a leader in innovative cutting solutions for the manufacturing industry, and contribute to our mission of delivering precision and efficiency. We are seeking a dedicated Technical Cutting Tool Support Specialist to provide expert technical assistance, shaping the future of machining processes.
Essential Duties and Responsibilities
- Act as the main contact for technical support and inquiries related to our cutting tool products.
- Provide both remote and on-site assistance to customers, troubleshoot issues, optimize tool performance, and offer tailored solutions.
- Lead training sessions on the correct usage, maintenance, and care of our cutting tool products.
- Work closely with the sales team to explore opportunities for product enhancements or customizations, driven by customer feedback.
- Record and analyze customer interactions in our CRM system to inform trends and engineering feedback.
- Keep abreast of industry trends, machining technologies, and competitive products to ensure our market edge.
- Note: This job description is subject to updates in duties, responsibilities, and activities at any time with or without notice.
Qualifications / Requirements
- Bachelor's degree in Mechanical Engineering, Manufacturing Engineering, or related field; relevant experience may also be considered.
- Minimum of 2 years in technical support, preferably within the cutting tool industry.
- Deep understanding of machining processes, tool applications, and CNC programming.
- Excellent problem-solving abilities and expertise in troubleshooting complex technical issues.
- Exceptional communication and interpersonal skills, capable of effectively conveying technical details to diverse audiences.
- Detail-oriented and highly organized, able to manage multiple tasks and customer inquiries simultaneously.
- Willingness to travel occasionally for on-site customer support.
- Proficiency in Microsoft Office and CRM software; knowledge of specific systems is a plus.
- Bilingualism in English and Spanish is beneficial
Salary/Benefits:
- Comprehensive benefits package including medical, dental, and vision coverage.
- 401(k) retirement savings plan with company match.
- Paid time off and holidays.
- Training and professional development opportunities to enhance your skills and knowledge.
Work Environment
This position is salary and requires an on-site 40-hour work week from Monday to Thursday, 8am-5pm and Friday 8am-4pm
Ready to take the next step in your career with a company that's at the forefront of the manufacturing industry? Apply now by sending your resume and a cover letter outlining your unique qualifications to hr@heuletool.com. We're excited to hear from you
-
Technical Support Engineer III
6 days ago
Loveland, United States HealthSource of Ohio Full timeIf you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Technical Support Engineer III Active - FT 40 full-time Technical Loveland, OH, US 8 days ago Requisition ID: 1602 Competitive pay with eligible incentive bonuses & yearly merit increases Structured...
-
Technical Support Engineer III
5 days ago
Loveland, United States HEALTHSOURCE OF OHIO Full timeJob DescriptionJob DescriptionHSO Valuable Perks: Competitive pay with eligible incentive bonuses & yearly merit increasesStructured schedules for work-life balance with Paid Time off & Long-Term Sick Bank hours Full Health Benefits Package, $500 Courtesy Care Benefits & up to $2000 in HSA fundsStudent Loan Forgiveness program & tuition reimbursement...
-
Technical Support Spec
7 days ago
Loveland, United States Carespring Full timePAY RATE: Starting pay $52,000 to $55,000 based on experience This candidate will begin by supporting 6 Carespring locations in the Cincinnati / Northern Kentucky / Dayton area.Support includes receiving incoming and outgoing calls, incoming emails, incoming texts, responding to issues using our ticketing system, as well as on site assistance. Driving to...
-
Customer Support Specialist
6 days ago
Loveland, Colorado, United States Constant Contact Full timeAt Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There's something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams. Here, we all play an integral part in helping business owners,...
-
Service Support Specialist
7 days ago
Loveland, United States Hach Full timeHACH Hach is a world leader in the manufacture and distribution of analytical instruments, test kits and reagents for testing the quality of water, aqueous solutions and air. Our products are designed specifically for quality, accuracy, and simplicity. Strengthened by our sister companies in the environmental industry worldwide, our goal for the future is to...
-
Service Support Specialist
5 days ago
Loveland, United States Hach Full timeHACH Hach is a world leader in the manufacture and distribution of analytical instruments, test kits and reagents for testing the quality of water, aqueous solutions and air. Our products are designed specifically for quality, accuracy, and simplicity. Strengthened by our sister companies in the environmental industry worldwide, our goal for the future is to...
-
Customer Support Specialist – Reference Lab
2 hours ago
Loveland, Colorado, United States tapwage Full timeWe understand that the world we want tomorrow starts with how we do business today, and that's why we're inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other's growth and development.Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility,...
-
Customer Experience Specialist
6 days ago
Loveland, United States Best Buy Full time**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...
-
Mechanical Project Engineer ME III
4 weeks ago
Loveland, United States James Fisher Technologies Full timeJob Description Job Description About Us: James Fisher Technologies (JFT) is a reputable provider of remote solutions, specialty engineering, and technical services for applications within hazardous environments or with high integrity requirements. Our goal is to recruit and retain the finest staff. We achieve this by providing a gratifying experience that...
-
Help Desk IT Support
2 weeks ago
Loveland, United States Bryan Equipment Sales, Inc. Full timeJob DescriptionJob DescriptionThe Application Support Analyst, at the direction of the Director of IT, provides a broad spectrum of support focused on providing services necessary to assure the continued availability of software, data, and hardware. The successful candidate will be a customer service minded person with an enthusiasm for learning new...
-
Seasonal Support
5 days ago
Loveland, United States Sunrise Ranch Full timeJob DescriptionJob DescriptionJob Title: Seasonal Support Department: VariesReports To: Director or Manager of various Departments, Director of Operations Prepared Date: 10/24/23SUMMARY: Provides support in various areas of Sunrise Ranch, including seasonal projects.WORK AVAILABILITY: Up to 29 hours, which may include nights, weekends, and holidays.SALARY...
-
Mechanical Design Technical Manager
5 days ago
Loveland, United States Olsson Full timeJob DescriptionJob DescriptionCompany DescriptionWe are Olsson, a team-based, purpose-driven engineering and design firm. Our solutions improve communities and our people make it possible.Our most meaningful asset is our people, and we are dedicated to providing an environment where they can continue to learn, grow, and thrive. Our entrepreneurial spirit is...
-
Mechanical Engineer II
4 weeks ago
Loveland, United States James Fisher Technologies Full timeJob Description Job Description About Us: James Fisher Technologies (JFT) is a reputable provider of remote solutions, specialty engineering, and technical services for applications within hazardous environments or with high integrity requirements. Our goal is to recruit and retain the finest staff. We achieve this by providing a gratifying experience that...
-
Electronics Technician
6 days ago
Loveland, United States Actalent Full timeElectrical Technician position I am looking to fill for a company in Loveland, CO that has been established since 2006. They are a company that specializes in testing and instrumentation for all types of electrical motors. Description: MDS is a small instrumentation company in Loveland that supports the electric motor industry. They are growing rapidly...
-
Client Support Representative
2 weeks ago
Loveland, United States Luma Marketing Group Full timeLuma Marketing Group delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Support Representative role to help us achieve our lofty goals. The Client...
-
Mechanical Project Engineer ME III
1 month ago
Loveland, United States James Fisher Technologies Full timeJob DescriptionJob DescriptionAbout Us:James Fisher Technologies (JFT) is a reputable provider of remote solutions, specialty engineering, and technical services for applications within hazardous environments or with high integrity requirements. Our goal is to recruit and retain the finest staff. We achieve this by providing a gratifying experience that...
-
Client Support Representative
2 weeks ago
Loveland, United States Luma Marketing Group Full timeJob DescriptionJob DescriptionLuma Marketing Group delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Support Representative role to help us...
-
Client Support Representative
7 days ago
Loveland, United States Luma Marketing Group Full timeJob DescriptionJob DescriptionLuma Marketing Group delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Support Representative role to help us...
-
Electronics Technician
7 days ago
Loveland, United States Actalent Full timeDescription: MDS is a small instrumentation company in Loveland that supports the electric motor industry. They are growing rapidly and will require service technicians/motor testing specialists. Entry - Junior level test technicians with basic understanding of electronics to include; voltages, circuitry and power supply. Willingness to work hard and learn...
-
Realty Specialist
1 month ago
Loveland, United States Bureau of Reclamation Full timeSummary Reclamation is seeking a career professional looking for an opportunity to capitalize on their expertise as a Realty Specialist. You can make a difference in the West by assisting in meeting increasing water demands while protecting the environment. Duty Location: Loveland, Colorado For living conditions go to: Duties -Prepares and...