Help Desk Specialist

2 weeks ago

Santa Monica, United States Atlantic Partners Corporation Full time

Are you interested in joining a Global Investment Management Firm? Our client is looking for a dynamic individual ready to join our team as a Service Desk Engineer . We will be building out a new environment with state of the art technology.Your key responsibilities include:Act as a first point of contact for users striving towards first call resolution but able to escalate when needed.Deliver advanced hands-on and remote support for critical end-user computing tasks, such as telephony (Cisco and dealer voice), mobile devices (iOS and Android), and video conferencing systems (Zoom).Engage in collaborative efforts with second and third level technology teams, both domestically and internationally, to resolve complex or urgent issues.Create and manage detailed logs of incidents and requests, identifying trends.Handle user requests and incidents through multiple channels including walk-ups, chats, email, MS Teams, and ticketing systems.Building and deploying PCs and laptops.

  • Help Desk Specialist

    2 weeks ago

    Santa Monica, United States Atlantic Partners Corporation Full time

    Are you interested in joining a Global Investment Management Firm? Our client is looking for a dynamic individual ready to join our team as a Service Desk Engineer . We will be building out a new environment with state of the art technology.Your key responsibilities include:Act as a first point of contact for users striving towards first call resolution but...

  • Help Desk Specialist

    4 days ago

    Santa Monica, CA, United States Atlantic Partners Full time

    Are you interested in joining a Global Investment Management Firm? Our client is looking for a dynamic individual ready to join our team as a Service Desk Engineer . We will be building out a new environment with state of the art technology.Your key responsibilities include:Act as a first point of contact for users striving towards first call resolution but...

  • Help Desk Specialist

    7 days ago

    Santa Monica, CA, United States Atlantic Partners Full time

    Are you interested in joining a Global Investment Management Firm? Our client is looking for a dynamic individual ready to join our team as a Service Desk Engineer . We will be building out a new environment with state of the art technology.Your key responsibilities include:Act as a first point of contact for users striving towards first call resolution but...

  • Help Desk Specialist

    1 week ago

    Santa Monica, CA, United States Atlantic Partners Full time

    Are you interested in joining a Global Investment Management Firm? Our client is looking for a dynamic individual ready to join our team as a Service Desk Engineer . We will be building out a new environment with state of the art technology.Your key responsibilities include:Act as a first point of contact for users striving towards first call resolution but...

  • Help Desk Specialist

    1 week ago

    Santa Monica, CA, United States Atlantic Partners Full time

    Are you interested in joining a Global Investment Management Firm? Our client is looking for a dynamic individual ready to join our team as a Service Desk Engineer . We will be building out a new environment with state of the art technology.Your key responsibilities include:Act as a first point of contact for users striving towards first call resolution but...

  • Help Desk Specialist

    4 weeks ago

    Santa Monica, United States Atlantic Partners Full time

    Our client is looking for a dynamic individual ready to join our team as a Service Desk Engineer in Santa Monica, CA. We will be building out a new environment with state of the art technology. Your key responsibilities include: Act as a first point of contact for users striving towards first call resolution but able to escalate when needed. Deliver advanced...

  • Help Desk Specialist

    21 hours ago

    Santa Monica, CA, United States Atlantic Partners Full time

    Our client is looking for a dynamic individual ready to join our team as a Service Desk Engineer in Santa Monica, CA. We will be building out a new environment with state of the art technology. Your key responsibilities include: Act as a first point of contact for users striving towards first call resolution but able to escalate when needed. Deliver advanced...

  • Help Desk Specialist

    1 day ago

    Santa Monica, CA, United States Atlantic Partners Full time

    Our client is looking for a dynamic individual ready to join our team as a Service Desk Engineer in Santa Monica, CA. We will be building out a new environment with state of the art technology. Your key responsibilities include: Act as a first point of contact for users striving towards first call resolution but able to escalate when needed. Deliver advanced...

  • Help Desk Specialist

    2 weeks ago

    Santa Monica, CA, United States Atlantic Partners Corporation Full time

    Are you interested in joining a Global Investment Management Firm? Our client is looking for a dynamic individual ready to join our team as a Service Desk Engineer . We will be building out a new environment with state of the art technology. Your key responsibilities include: Act as a first point of contact for users striving towards first call resolution...

  • Help Desk Specialist

    6 days ago

    Santa Monica, United States Atlantic Partners Corporation Full time

    Are you interested in joining a Global Investment Management Firm? Our client is looking for a dynamic individual ready to join our team as a Service Desk Engineer . We will be building out a new environment with state of the art technology.Your key responsibilities include:Act as a first point of contact for users striving towards first call resolution but...