Desktop Support

2 weeks ago


Raleigh, United States Venusgeo Solutions Full time

Job Title: L2 Desktop Support Technician

Location: Raleigh, NC (Onsite)


Job Summary:

The L2 Desktop Support Technician provides more advanced technical assistance to users who have escalated issues from L1 support. This role requires a higher level of expertise in troubleshooting complex hardware and software problems, resolving issues with specialized applications, and supporting enterprise-level systems and network configurations. L2 technicians ensure that technical issues are resolved efficiently and may also assist in training L1 staff.


Thanks

Govardhan


Your Trusted Digital Technology Partner

Email: govardhan.b@venusgeo.com



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