Senior Project Manager

5 days ago


Memphis, United States Alpine Solutions Group Full time

Our client in the insurance industry is in need of a senior project manager to assist with a year-long project.


PRIMARY PURPOSE:


To manage, support and service project assignments through completion; to administer procedures and processes that measure and manage customer satisfaction; to identify, analyze and report trends; and to provide interpretation of report information and make recommendations for improvement.

  • Identifies required resources; researches project data, procedures and history for a thorough understanding of project direction.
  • Prepares and manages project plans through completion.
  • Provides data analysis, including identifying and recognizing trends across multiple offices for national client operations.
  • Monitors and assesses data for accuracy and integrity. Communicates activity progress to involved parties.
  • Assists Program Managers to resolve issues that arise.
  • Delivers oral and written presentations of project results.
  • Provides training to colleagues as needed.
  • Helps to transition programs as needed.


SKILLS AND KNOWLEDGE:

  • Exceptional oral and written communication skills, including proficiency in presentations.
  • Extensive project management experience.
  • Highly self-motivated and proactive, with a track record of handling complex projects.
  • Skilled in coordinating with clients and vendors for successful implementations.
  • Experienced in providing status updates to C-Level executives.
  • Proficient in data analysis with advanced Excel skills.
  • Strong analytical and interpretive abilities.
  • Experience with B2B software is a plus.
  • Knowledge of related field procedures or insurance-related procedures and/or managed care systems and operations



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