Export Supervisor
1 month ago
EXPORT SUPERVISOR – AIR & OCEAN
Location - Los Angeles
Work Hours: 08:30 am to 05:30 am through Mondays to Fridays (overtime may be required when needed)
Salary - $70k to $80k base - Commensurate with experience
Job Type: Full-Time / In-Office
Our client is an International Freight Forwarder in Air/NVOCC operations.
Role
Manage the day-to-day operations of the Export department.
ESSENTIAL FUNCTIONS:
Receive, review and process documentation for an assigned base of accounts, and process documents through the system
Track and trace FCL, LCL, and AIR shipments via steamship lines, rails, and airlines
Coordinate with brokers to ensure timely ISF filings and export customs clearance
Provide proactive information to the customer regarding arrival, delivery and shipment status
Ability to handle a shipment from receipt of pre-alert to delivery
Ability to handle 50-75 files per month including higher complexity shipments and customers
Coordinate with COD customers to ensure payment is received prior to delivery
Coordinate with truckers to ensure timely deliveries
Negotiate with vendors on rates when necessary
Generate and compile various spreadsheets or reports
Anticipate problems and work on solutions when they happen
Solve complex problems with tact and calmness
Billing and invoicing to ensure maximum profits are obtained on a shipment by shipment basis
Assist and support the in supervising the export department
Other tasks as may be necessary to ensure a smooth and prompt shipping and customer service experience
QUALIFICATIONS:
Excellent organizational and time management skills
Excellent written and verbal skills
Strong computer skills including Microsoft Office
Detail oriented, able to multitask and meet deadlines
Self-motivated, able to work in a team and independently
Strong knowledge of regulatory compliance with export operations procedures, rules and regulations
Able to interact positively and effectively with co-workers, subordinates and supervisors
EXPERIENCE:
Minimum 5 years of relevant air and ocean export operations and freight forwarding experience
Minimum 1-3 years of supervisory experience
Cargowise Experience a plus
Authorized to work in the US for any employers
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