Sales Operations Associate

4 days ago


Stratford, United States Insight Global Full time

Insight Global is looking for a Sales Operations Associate in the Stratford, CT area Below is more information of what we're looking for in a candidate along with the day-to-day responsibilities in the role:


Desired Skills and Experience:

  • 1-2+ years' experience in a sales or related role
  • Experience working in an ERP system
  • Experience speaking with customers
  • Experience working with a CRM
  • Proficient in Excel and reporting


Plusses:

  • Manufacturing experience
  • Cold calling experience
  • Customer management/relationship management


Day-to-day:

The Sales Operations Associate will play a crucial role in forecasting and generating sales for a manufacturing company. This team supports the outside sales team by entering customer sales into the system and generating reports to analyze trends and expand sales. They will work with new business, distributors, BBMs, OEMs, and end-user service agents. Using an ERP system, they will input orders, manage and create accounts, generate reports, review historical data to understand customer trends, and monitor inventory. They will also use Excel to generate and enhance reports from the ERP system. These reports are essential for locating the right data, understanding their implications, and identifying customer trends. Proficiency in data manipulation and document creation is beneficial. In the CRM, they will set up accounts for sales terms and credit charges. As they streamline operations processes, they will have more opportunities to initiate cold calls, expanding on current users or 'warm leads' and potentially generating new business in collaboration with the outside sales team. Additionally, they will interact with the production team, meeting daily to communicate needs to the production floor.


***Compensation: up to 65-70k

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.



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