Warehouse Manager

3 weeks ago


Miami, United States KCE LOGISTICS INC. Full time

Manages and coordinates all warehouse activities, operations, and staff to ensure conformance to established procedures; implements practices that improve the effectiveness and performance of the team.


Responsibilities

  • Manages all warehouse activities in support of logistics operations including but not limited to receiving, storing, picking, repacking, and dispatching shipments.
  • Ensures accurate and timely warehouse receipt preparation and task order completion.
  • Checks outgoing documentation and verifies accuracy before releasing shipments.
  • Anticipates, identifies and resolves customer and/or carrier issues before/or as they occur.
  • Enforces established safety guidelines; and promotes a safe workplace.
  • Resolves internal and operation problems in a diligent and business-efficient manner in order to prevent service deficiencies and/or customer dissatisfaction
  • Reviews, analyses, modifies, and implements efficient and effective department processes, policies, procedures, and KPIs to improve work.
  • Prepares and presents operational reports as required by management.
  • Provides management with timely reviews of department operational status and progress.
  • Trains, supervises, motivates, and develops team members; manages schedules and workflow.
  • Provides day-to-day guidance and oversight of subordinate team members; actively works to promote and recognize performance.
  • Keeps up to date on the overall activities of the team, identifying problem areas and taking corrective actions.
  • Assists with special projects as required.


Supervisory Responsibilities:

  • Provides relevant and timely information and fosters open communication
  • Encourages teamwork and group achievement
  • Supports responsible risk-taking, creative problem-solving, and innovative thinking
  • Maintains confidentiality and fosters a respectful work environment
  • Helps resolve workplace conflicts
  • Develops strategic plans and establishes long- and short-term goals
  • Organizes and assigns work to achieve objectives
  • Involves staff actively and appropriately in planning, decision-making, and problem-solving
  • Establishes and communicates realistic performance expectations
  • Documents agreed upon goals, objectives, achievements, problems, and concerns
  • Encourages staff to seek feedback from multiple sources
  • Uses coaching and regular feedback effectively to improve performance
  • Conducts effective and timely performance evaluations
  • Identifies performance improvement needs and supports employee learning and development
  • Recognizes employee's contributions and successful performance.



Qualifications:

  • Four to six years’ experience in the warehouse.
  • Forklift certification
  • Commitment to excellence and high standards.
  • Solid knowledge of warehouse operations and safety guidelines.
  • Exceptional customer service during the work all the time.
  • Strong organizational, problem-solving, and interpersonal skills; able to manage priorities and workflow.
  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
  • Proven leadership skills
  • Demonstrated ability to supervise and motivate subordinates.


Competencies Required:

  • Highest levels of integrity and professional standards.
  • Effectiveness in building trust, respect, and cooperation among the team.
  • Excellent partnership and relationship skills to work across different levels and cultures in the organization.
  • Analytical skills, agility, and effectiveness in problem-solving.
  • Flexible and adaptable, able to work through ambiguity.
  • Collaborative “team player” orientation with a strong cultural awareness



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