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Surveillance Manager

2 months ago

Elk Grove, United States Sky River Casino Full time

About the Role: The Surveillance Manager is responsible for assisting the Director of Surveillance in managing casino surveillance activities to ensure operations are conducted in accordance with the Gaming Commission, guests are not engaged in illegal activities and hard/soft count operations are conducted in accordance with all applicable policies and regulations. This position will ensure that all potential violations of regulations are investigated, corrective actions are taken to ensure the ongoing safety and security of all guests, team members, as well as the safeguarding of company assets.


Responsibilities

  • Responsible for the Surveillance Department at Sky River Casino and any offsite locations.
  • Possesses and maintains excellent working knowledge of all casino games, accounting, internal control procedures, and state regulations.
  • Cooperates with but performs independently of all other departments.
  • Notifies the appropriate parties upon the detection of cheating, theft, embezzlement, or other illegal activities or violations.
  • Develops reporting and monitoring systems to accomplish objectives, maintain control of assets and fulfill regulatory compliance.
  • Assists and coordinates hiring, training, motivating, evaluating, and managing staff to ensure that employees receive adequate guidance and resources to accomplish established objectives.
  • Coordinates surveillance investigation efforts with outside law enforcement agencies to ensure proper handling of criminal violations of team members and guests; may occasionally appear in court in criminal or civil justice proceedings.
  • Makes recommendations in the development of gaming procedures to ensure that management takes into consideration the enforceability of such procedures from a surveillance perspective.
  • Performs other tasks as assigned.


Qualifications

  • Bachelor’s Degree in Criminal Justice, Business, or a closely related field preferred.
  • 5 years of surveillance experience in a hotel or gaming environment, with 3 years in a supervisory capacity preferred.
  • Excellent organizational skills and attention to detail.
  • Strong analytical and problem-solving skills.
  • Strong supervisory and leadership skills.
  • Proficient with Microsoft Office Suite or related software.
  • Knowledge of all table games and slots operations preferred.
  • Knowledge of slot machine usage and operation preferred.
  • Must have 20/20 corrected vision.


Is this position responsible for selling, serving, or distributing alcoholic beverages, or do they have comp authority? No


Gaming License Required? Yes


Other Certifications? N/A