System Engineer

Found in: Appcast Linkedin GBL C2 - 2 weeks ago

Washington, United States Find Great People | FGP Full time

Overview

The Systems and Network Engineer II will be responsible for supporting multiple small to mid-sized clients with their IT projects, performing assessments, presenting findings and recommendations, and installing and configuring hardware and our products and services. You will work as a member of the branch Engineering team and with the Specialists to keep and attract new business. You will be a trusted advisor to the branch, Specialists, and clients.

Responsibilities

  • Design, build, maintain, and support of client network infrastructure and server environments (physical/virtual/cloud)
  • Draft project Statement of Work (SoW), work with Specialists to complete and present to client for feedback
  • Execute projects based on detailed SoW (Statement of Work) documentation created by yourself and/or other team members.
  • Coordinate and leverage multiple resources on complex project SoWs.
  • Complete onsite assessments both independently and as a team
  • Create findings and recommendations based on completed assessments, discuss with Specialist and present/discuss with client
  • Onboard/offboard users, servers and workstations for MITS products and services.
  • Gather data and work with Specialist on Business Reviews recommendations
  • Manage projects from start to finish.
  • Team coordination on client projects.
  • Client project budgeting, forecasting, and reporting.
  • Work with 3rd party vendors to: provide a complete solution; troubleshoot complex vendor-specific problems; or to coordinate migrations.
  • Mentoring less tenured Engineers
  • Create and maintain client documentation to ensure efficiency and consistency.
  • Good organization, time management and prioritization skills.
  • Interact with clients, internal staff, consultants, and vendors and communicate effectively and concisely.
  • Obtain and maintain IT certifications required by company.
  • Enter time sheets daily for all work performed.
  • Perform other duties or special projects as assigned.

Qualifications

  • Undergrad degree in Information Technology, Computer Science, or related field a plus
  • Minimum 5 year of hands-on technical experience managing/supporting multi-server and network infrastructure environments.
  • Hands-on virtualization (Hyper-V and/or VMWare) and Azure experience a plus.
  • Experience deploying, configuring, and troubleshooting network infrastructure - firewalls, switches and access points
  • Must be Microsoft Azure, Office 365 and Network+ certified or be willing to acquire certification as part of the employment agreement. Additional certifications a plus .
  • Experience deploying, managing, and troubleshooting Microsoft Azure and Office 365 technologies preferred.
  • Managed Service Provider and/or Managed Security Service Provider experience a plus.
  • BDR (Backup Disaster and Recovery) experience a plus.
  • Excellent verbal and written communication skills, detailed oriented, ability to track and thoroughly communicate on multiple ongoing projects for multiple clients.
  • Must be self-motivated and able to work independently as well as participate as part of a group managing other resources on larger projects.
  • Must be able to manage multiple projects and meet deadlines in a fast-paced environment
  • Candidate must be comfortable actively communicating with all levels within an organization under both relaxed and stressful situations
  • 75% local-day travel / 20% remote work / 5% overnight travel.
  • Valid driver’s license
  • Must be able to provide own reliable transportation

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