System Administrator

1 month ago


Boston, United States Atlantic Group Full time

System Administrator:

The ideal candidate will maintain day to day O365, SharePoint, Jira and other IT internal support resources of systems.

Responsibilities

  • Serve as an escalation point for lower-level system administrators and will provide level 2-3 user support and help desk requests
  • Provides support and customer service to associates using company supported computer applications and platforms to ensure maximum uptime and access to software applications
  • Ensure system design allows all components to work together properly
  • Troubleshoots problems and advises on the appropriate action.
  • Ensures that all internal IT delivery projects adhere to the lifecycle process.
  • Assist with Installation and test the operational quality of system equipment to include software, hardware devices and network connectivity.
  • Daily systems/security logs reviews and analyses


Qualifications


  • Bachelor's degree in engineering, computer science, or related field
  • 3+ years' experience as System Administrator
  • 3+ years of experience with SharePoint, Jira and O365
  • LAN Networking hardware management, configuration, protocols and basic troubleshooting
  • Understanding of network endpoint and application security
  • Familiarity with TCP/IP including DNS, ADFS, FTP, HTTP, SMTP, Telnet
  • Experience troubleshooting Azure environments

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