Laboratory Specialist
6 days ago
Lab Support Specialist
1 Year
North Chicago, IL
Summary
- The Laboratory Services Technician will develop and administer various laboratory equipment support functions throughout Company R&D sites. This position involves serving as liaison among internal Company personnel as well as external organizations, to aid in equipment selection, purchasing (equipment and services), onboarding, calibration/service/repair, and decommissioning. These functions will be executed with consideration for laboratory needs, as well as quality and cost effectiveness of internal and external service providers.
Responsibilities:
- Interface with vendors, OEM, and internal service organizations to address laboratory equipment service needs.
- Assist R&D personnel with selection and purchase of laboratory equipment and services.
- Provide administrative support throughout equipment lifecycle (onboarding, maintenance/repair, decommissioning).
- Serve as liaison to on-site vendor service personnel.
- Receive incoming work request and generate workorders on demand.
- Process work orders and contracts within IBM Maximo system to ensure equipment status, service activities, and all cost of ownership expenses are properly documented.
- Maintain equipment warranty and service contract data within Maximo system and Access database.
- Process service contract renewals, including review of equipment reliability histories, determination of insourcing potential, and overall assessment of cost benefits.
- Work with department leadership to develop and refine processes in support of department functions.
Qualifications:
- College Degree or equivalent experience. A technical degree (Engineering or Science) is preferred.
- Knowledge of basic regulatory requirements, laboratory safety, and GxP.
- At least 2+ years of experience with a variety of laboratory equipment, either having served as a lab analyst, lab equipment service provider, or both.
- Effective written and oral communication skills capable of accommodating a diverse audience.
- Proficient in data entry, analysis, and presentation, particularly within Maximo, Cognos, and SAP environments.
- Attention to detail, strong organization and planning skills.
- Capable of independently developing creative solutions in a fast-paced environment.
- Self-motivated and positive attitude with a great desire to contribute to our success.
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