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Sr. Systems Engineer

2 months ago

Plano, United States Resource Maven Full time

Job Title: Sr. Systems Engineer / Lab Manager

Location: Plano, TX (Hybrid)

Client Company: Confidential


Our client is headquartered in Plano, Texas, and is at the forefront of developing and deploying Artificial Intelligence for the physical world. The client AI platform is an end-to-end solution for creating applications that analyze live streaming video from a range of camera types. These systems are powered by our industry leading AI models for object detection. Our client works predominately with Fortune 2000 companies and government entities to solve new and emerging use cases that increase responsiveness and automation in their environment.

This is a team of builders who enjoy being part of a vibrant start-up culture and share a passion for learning and helping their customers create new and innovative solutions


Job Description:

The Sr. Systems Engineer and Lab Manager will be a key member of the Federal Operations team. This position is a technical escalation point for teams in remote geographic locations within the US and abroad. The individual will build out, manage and operate the Federal Lab, lead application and infrastructure testing for new software deployments, and lead infrastructure design for the Federal team.


Responsibilities:

  • The Sr. Systems Engineer / Lab Manager provides support for the offshore Federal team. Due to differing time zones, support must be available between 6:00am and 3:00pm Central Time, or 7:00am and 4:00pm.
  • 24 x 7 on call is required but should be somewhat limited.
  • The role will collaborate with the Operations and Applications leaders in the design and build out of Lab infrastructure.
  • Build the BOM for lab equipment orders.
  • Lead the Federal production infrastructure design.
  • Work with the Development and Dev Ops teams to validate solutions and meet business needs.
  • The Sr. Systems Engineer and Lab Manager will manage all day-to-day Lab operations, including testing new application deployments, software updates, hardware changes, as well as create written processes for all Lab activities.
  • Automate Lab tasks to increase speed and efficiency.
  • Create Lab reports, performance metrics, application issue reports, etc.
  • Lead monitoring requirements gathering, testing and configuration.
  • This position is the escalation point for application and/or infrastructure issues.
  • Write documentation for Worlds application and 3rd party software deployments, including SOP’s (Standard Operating Procedures), knowledgebase articles, etc.
  • Provide feedback to the development team.
  • Help test and implement effective system monitoring and performance metrics.
  • Work with Federal Operations team members to troubleshoot application and infrastructure issues.


Qualifications:

  • Successful candidates should demonstrate a curious mind, have prior experience on a high performing team, and familiarity with delivering analytic based solutions with clients.
  • 5+ years of Linux experience and knowledge
  • Extensive experience with Kubernetes; building, deploying and managing containers.
  • 6+ years of experience with server hardware technologies. Dell or Supermicro is a plus
  • 6+ years of technical experience with application, infrastructure, and network technologies
  • 5+ years of experience working as a System or Infrastructure Engineer
  • Proficient scripting/coding knowledge to be able to automate critical tasks
  • Knowledge of application testing fundamentals – Performance and load testing
  • Extensive experience operating and/or implementing system or application monitoring
  • Ability to effectively manage competing priorities and meet deadlines
  • Experience profiling applications and infrastructure is a plus
  • Prior experience working with Federal customers is a plus
  • Exposure to Machine Learning labeling and data quality review tools and processes a plus
  • Industry certifications are a plus
  • Ideal candidates must exemplify a strong desire for learning new technologies and solutions
  • Must be a US citizen with a valid driver's license and passport.


Company Perks and Benefits:

  • 100% employer-paid medical premiums for employees and dependents
  • Comprehensive benefits including dental, vision, 401k, and disability
  • Flexible workplace environment that includes remote and work-from-home options
  • Employee stock options