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Business Analyst

2 months ago

Miami, United States Crystal Equation Corporation Full time

Sales Strategic Planning & Operations Business Analyst

Onsite



Summary:

We seek a highly detail-oriented and quantitative Business Analyst to help drive operational excellence for the Monetization Partnerships team. This person will be responsible for driving sales operations and processes that enable partner-facing and client-facing teams to make strategic decisions.


The ideal candidate will thrive in a dynamic and fast-paced environment, be comfortable tackling new internal business operational challenges, drive results quickly, have sophisticated project management and communication skills, and is deeply passionate about our company


Responsibilities:

  • Own and manage the Configure, Price, Quote process:
  • Manage for key clients in Salesforce; co-own/support end-to-end development of data quality workflows.
  • Consult and liaise with various stakeholders across orgs and teams to gather and confirm business requirements
  • Prioritize critical business requests and negotiate with the business on competing requirements
  • Manage database updates based on stakeholder requests.
  • Drive prioritization, process improvement and efficiencies:
  • Recommend, design and independently implement current and future-state business processes.
  • Develop a deep understanding of the business and connect the dots between teams to identify areas for improvement, efficiency, and collaboration.
  • Analyze and consolidate information to develop solutions to ensure business requirements are achieved.
  • Stakeholders and change management:
  • Work closely with stakeholders, and with Technical teams directly to architect technology solutions to meet client needs.
  • Partner with key stakeholders to identify how business requirements can be delivered to ensure improved user experiences and reduced cost and time impacts.
  • Change management; provide SME support to system and/or process changes to key stakeholders.
  • Build and scale insights:
  • Independently derive insights from large data sets and communicate recommendations to varied audiences, including preparing presentations for senior leadership.
  • Develop insights from Salesforce data and dashboards for partner and client-facing team



Minimum Qualifications:

  • Proficient in English
  • Salesforce Admin Certification
  • Located in Miami, with proven experience working with stakeholders across North America and LATAM countries
  • Advanced experience with SFDC Configure, Price, and Quote (CPQ).
  • 8+ years experience in business or sales operations, analytics or planning.
  • Demonstrated problem solving skills. Experience proactively providing practical business insights and implementing solutions from diverse, complex business processes.
  • Proven experience in independently driving end-to-end process implementation, including managing across multiple XFN partners simultaneously and influencing senior stakeholder buy-in.
  • Advanced organizational, change and project management skills.
  • Advanced Excel spreadsheet modeling skills, and adept in Microsoft/Google office tools.
  • Strong communication skills to senior leadership.
  • Must be self-driven and able to work independently.


Preferred Qualifications:

  • Speaks Spanish and/or Portuguese
  • Experience in establishing operational discipline and rhythm for businesses and teams
  • Advanced SQL knowledge. Knowledge in reproducing or scaling analyses
  • Bachelor’s degree in engineering, economics, business, or other quantitative or process disciplines
  • Proven experience leading/influencing stakeholders at different levels of an organization