Current jobs related to Valet Manager - Morgan - Wasatch Peaks Ranch

Job Title/Position: Valet Manager

Reports To: Director of Village Services

Supervises: Valet Supervisor, Valets

Company Overview:

Wasatch Peaks Ranch is developing and building a new private mountain resort community located in the Wasatch Mountains 30 minutes north of Salt Lake City. The development encompasses 12,000 acres including 3,000 acres of private ski terrain; a Tom Fazio-designed private golf course; and 460 private homes and homesites being developed under a multi-phase 10–15-year buildout. This multi-billion-dollar project will offer the most exclusive array of skiing, golf, and a variety of other amenities in a private club setting in the United States.

Job Summary/Essential Functions:

Oversees the valet department and works closely with concierge, member services, and club staff to ensure a seamless arrival and departure experience.

Job Duties:

Creates training and safety manuals for valet and oversees implementation of such practices.

• Creates department operating standards intended to ensure a high level of service to members and guests. Ensures operating standards are being followed by each team member.
• Manages daily operations ensuring appropriate staffing levels. Coordinates additional coverage as needed for high occupancy periods or staffing challenges.
• Manages hiring process from application review to interview and hire for line level valet staff.
• Ensures a positive work environment for all team members and focuses on retaining high performing staff.
• Works with team members to facilitate job success. Manages any behavior issues as well as rewarding progress and performance.
• Schedules valets according to business levels and event volume.
• Handles punch edits and oversees PTO for valet staff.
• Conducts training for valets, including driver training and testing.
• Monitors driving records on an annual basis by requesting a driver's license background check from HR.
• Ensures other club departments understand the hours, operations, and duties of valet.
• Works with other club departments to ensure proper communication and policies are followed.

Licenses and Special Requirements:

• Valid driver’s license.
• No moving violations or minor incidents within the past three years and no major incidents (e.g., DUI) within the past five years.

Physical Demands and Work Environment:

• Able to work outside in all weather conditions.
• Able to bend over to enter and exit vehicles of various sizes and heights.
• Able to quickly park and retrieve autos from parking area.
• Regularly exposed to moving mechanical parts and outside weather conditions.
• Frequently exposed to fumes or airborne particles and toxic or caustic chemicals.
• Occasionally exposed to wet and/or humid conditions; high, precarious places; extreme cold; extreme heat; risk of electrical shock; and vibration. The noise level in the work environment is usually moderate to loud.
• Able to meet and perform the physical requirements and to work effectively in an environment which is typical of this position.
• Frequent lifting, bending, climbing, stooping and pulling.
• Frequent repetitive motions.

Classification:

Full-time, Exempt, Year-round

Education/Experience:

• 4-year college degree preferred.
• 3-5 years of experience as valet in a five-star environment.