Safety Service Representative

2 months ago

Charlotte, United States Tremco CPG Inc. Full time

BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD


Tremco Construction Products Group brings together Tremco CPG Inc.’s Roofing & Building Maintenance and Commercial Sealants & Waterproofing divisions; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.


If you’re looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you’ve found it with us.


Weatherproofing Technologies Inc (WTI) is currently looking for a Safety Service Representative in our South Atlantic region.


WTI has established a Safety Solutions Team as a revenue-generating team within WTI designed to expand and create new rooftop opportunities for safety inspections, installations, and overall property owner reassurance for OSHA/ANSI compliance, supporting both Tremco Roofing and WTI.


Essential Duties and Responsibilities:

List the job’s essential or most important functions and responsibilities of the Safety Service Representative (SSR). Include all important aspects of the job – whether performed daily, weekly, monthly, or annually; and any that occur at irregular intervals.

  • Integrate safety into the roofing traditional sale process, WTI GC and GS sale processes.
  • Evaluate and develop qualified leads and inspection assessments/reports for OSHA compliance to support the roofing sales representatives with the most current, up-to-date product selection, pricing, and installation processes.
  • Provide product quotes for property owners, sales representatives, Tremco contractors, WTI construction/project managers, WTI field management, or any others as directed.
  • Responsible for contributing to, validating, and signing off on all proposals and specifications.
  • Conceptual Phase (estimates & schedules)
  • Program Planning Phase
  • Design Phase
  • Conduct Prebid
  • Construction Phase
  • Conduct Pre-construction
  • Effective Close-out
  • Cost Estimates and schedules
  • Use of eBuilder for all project documentation per policy manual.
  • Accountable for project cost/budget variance & profitability.
  • Responsible for updating regional administration with copies of proposals and providing all data needed to maintain proposal metrics for any region supported.
  • Continually measure the impact of activities and adapt and refine the program of delivery with the Safety Solutions Director as necessary.
  • Establish metrics and benchmark data, develop reports for specific programs and initiatives, and report outcomes to employees, stakeholders, and outside partners.
  • Create and maintain a database of outreach contacts to foster and develop collaborative partnerships.
  • Visit property owner/management customer locations and assess their rooftop safety needs, schedule inspections/assessments, provide fall protection presentations, or any other on-site activities as directed.
  • Coordinate assessments, engineering assessments, training, and/or fall hazard risk inspections with outside partners.
  • Prepare estimates using the electronic tools provided (i.e., spreadsheets, apps, etc.).
  • Develop relationships with regional teams including but not limited to, sales reps, CSS, program managers, regional business managers, field supervisors, and field technicians.
  • Develop processes and protocols for engaging sales representatives, customers, and contractors in alignment with regional and company objectives.
  • Proactively identify potential barriers to participant success and work within WTI and outside agencies to deliver solutions.
  • Provide excellent customer service to employees and outside partners.
  • Meet deadlines for all reports, data, publications, and quotes requests.
  • Travel as needed to visit customer locations and projects for project review, QC, customer presentations, quotes, and any other visit needed to promote or support the team.
  • Work with WTI management to continually devise and implement process improvements and align programming to meet current and future company needs.
  • Additional duties as assigned by supervisor.


Other Skills and Abilities:

  • Ability to work on multiple projects and responsibilities concurrently.
  • Strong analytical and problem-solving skills.
  • Comfortable managing difficult situations, showing high professional maturity, resiliency, and adaptability.
  • Ability to work both independently and in a highly collaborative manner.
  • Ability to establish priorities, goals, objectives, and timelines.
  • Creativity, ability to navigate ambiguity, and resourcefulness.
  • Ability to provide efficient, timely, reliable, and courteous service in all interactions.
  • Capacity to build and maintain effective professional relationships.
  • Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.).
  • Strong computer skills include Outlook, Word, Excel, PowerPoint, and Adobe.
  • Must be able to use technology to perform company tasks (expense management, timekeeping systems, intranet, etc.


Other Qualifications:

  • Ability to travel up to 50% of the time within the designated region. Seasonal work and schedule are dependent on opportunities, which could increase travel during that time.
  • Must be able to use Office 365 suite of programs (Word, Excel, Powerpoint) or be willing to get training.
  • Ability to manage applications designed for the estimating and sale of safety products and services
  • 2-4 years of experience in sales, roofing, safety systems, or a related safety field.
  • Proven ability to develop strong, respectful relationships.
  • Experience adapting to changing environments and navigating organizational dynamics.
  • Demonstrated ability to maintain high levels of confidentiality, discretion, and integrity.
  • Ability to articulate sales deliverables to employees and outside customers.
  • Ability to learn and retain requirements of safety including but not limited to OSHA fall protection, ladder safety, etc.
  • Ability to analyze a situation or area and assign products based on OSHA/ANSI-trained guidelines.
  • Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance.
  • Prior experience clearly defines expectations, articulates ideas, thoughts, and views, and provides timely, frank, and direct feedback to others.


The salary range for applicants in this position generally ranges between $72,000 and $90,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.


Benefits:

Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.

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