Professional Services Lead CUAS
3 weeks ago
Summary:
Our award-winning client is seeking a Professional Services Lead CUAS to join their team. The Professional Services Lead will play a critical role in ensuring customer satisfaction and success by providing exceptional technical support, project management, and training services for our CUAS products. This individual will serve as a trusted advisor to our customers, addressing their needs proactively and resolving issues efficiently.
Responsibilities:
- Drive customer satisfaction by delivering high-quality technical support, training, and field operations.
- Oversee project execution, contract deliveries, and operational performance.
- Manage support and maintenance renewals, collaborating with customers and sales teams.
- Provide technical expertise during the sales process and promote our CUAS product.
- Participate in technical activities and processes with customers.
- Serve as the customer's trusted advisor for all operational and technical aspects.
- Respond promptly to customer issues and lead technical troubleshooting.
- Deliver local customer training sessions and product demonstrations.
Required Qualifications:
- Proven experience as a post-sales/professional services lead, with a background in project management and technical support for technology products and solutions.
- Experience in technical customer support organizations and managing project delivery.
- Positive, proactive attitude and ability to adapt to change.
- Willingness to travel up to 50% within the United States.
- Flexibility to respond to customer calls outside of regular working hours.
- PMP certification or equivalent is preferred.
- Expertise in multidisciplinary systems (software and hardware).
- Familiarity with RF systems and networking & telecommunications.
- Knowledge of protocols (HTTP/HTTPS, SSH, ICMP, TCP/UDP) is desired.
-
Professional Services Lead CUAS
2 weeks ago
McLean, United States Provision People Full timeSummary: Our award-winning client is seeking a Professional Services Lead CUAS to join their team. The Professional Services Lead will play a critical role in ensuring customer satisfaction and success by providing exceptional technical support, project management, and training services for our CUAS products. This individual will serve as a trusted advisor...
-
Professional Services Lead CUAS
2 months ago
McLean, United States International Staff Consulting Full timeWe are expanding our North American Team and are actively seeking a talented Professional Services Lead to join our dynamic team at our McLean, VA office.Job Description:As a Professional Services Lead, you will play a pivotal role in ensuring customer success by proactively engaging with customers, preventing issues, and overseeing the resolution of...
-
Professional Services Lead CUAS
1 month ago
McLean, United States LaBine and Associates Full timeLocation: Mclean, VASecurity Clearance: US Citizen/ClearableWe are expanding our North American Team and are actively seeking a talented Professional Services Lead to join our dynamic team at our McLean, VA office.As a Professional Services Lead, you will play a pivotal role in ensuring customer success by proactively engaging with customers, preventing...
-
Professional Services Lead CUAS
3 weeks ago
McLean, VA, United States Provision People Full timeSummary: Our award-winning client is seeking a Professional Services Lead CUAS to join their team. The Professional Services Lead will play a critical role in ensuring customer satisfaction and success by providing exceptional technical support, project management, and training services for our CUAS products. This individual will serve as a trusted advisor...
-
Service Lead
2 days ago
McLean, United States Lolli and Pops, Inc. Full timeJob Details Job Location : Tyson's Corner Center - Mclean, VA Position Type : Part Time Salary Range : $13.00 - $13.00 Hourly Lolli & Pops Service Lead/Keyholder Joining our team will be the sweetest decision you'll ever make! At Lolli & Pops, we believe that candy is so much more than just candy. It has the power to say thank you, I love you, I celebrate...
-
IT Service Delivery Lead
4 weeks ago
McLean, United States SAIC Full timeDescriptionSAIC, a leading provider of systems development & deployment, targeting & intelligence analysis, systems engineering & integration, and training capabilities and solutions for the Intelligence Community, is seeking creative and dedicated professionals to fulfill their career goals and objectives while delivering mission excellence on programs of...
-
Service Desk Team Lead
2 weeks ago
McLean, United States Aireon LLC Full timeCompany Overview: Aireon deployed the world’s first global space-based air traffic surveillance system, providing real-time aircraft monitoring capabilities around the world, including over the poles, over the oceans and in remote areas. Aireon data enables safer, more efficient and more environmentally friendly aviation travel, resulting in significant...
-
Proposal Solution Architect
2 weeks ago
McLean, United States By Light Professional IT Services Full timeProposal Solution ArchitectJob Locations US-VA-McLeanID 2024-9195# of Openings 1Category Functional SupportClearance Tier 3 - Secret/ADP IICompany OverviewThe Proposal Solution Architect will serve as the technical lead and SME with responsibilities including services, solution architecture and design engineering functions as well as lead RFP (Request...
-
Proposal Solution Architect
2 weeks ago
McLean, United States By Light Professional IT Services Full timeProposal Solution ArchitectJob Locations US-VA-McLeanID 2024-9195# of Openings 1Category Functional SupportClearance Tier 3 - Secret/ADP IICompany OverviewThe Proposal Solution Architect will serve as the technical lead and SME with responsibilities including services, solution architecture and design engineering functions as well as lead RFP (Request...
-
Lead Facility Engineer | Mid-Atlantic
4 weeks ago
McLean, United States TOLIN FACILITY SERVICES Full timeJob DescriptionJob DescriptionCompany Overview:Service Logic is the nation’s largest independent HVAC service company with over $1.4 billion in annual sales and 4,100 employees. The strategy of Service Logic is to identify and acquire quality local HVAC service companies and accelerate the organic growth of recent acquisitions as well as the base...
-
Proposal Solution Architect
2 weeks ago
McLean, United States By Light Professional IT Services LLC Full timeCompany Overview The Proposal Solution Architect will serve as the technical lead and SME with responsibilities including services, solution architecture and design engineering functions as well as lead RFP (Request For Proposal) technical responses. Candidate will serve as a Solution Architect to be responsible for shaping the client’s vision/strategy and...
-
Proposal Solution Architect
2 days ago
McLean, United States By Light Professional IT Services LLC Full timeProposal Solution ArchitectJob LocationsUS-VA-McLeanID2024-9195# of Openings1CategoryFunctional SupportClearanceTier 3 - Secret/ADP IICompany OverviewThe Proposal Solution Architect will serve as the technical lead and SME with responsibilities including services, solution architecture and design engineering functions as well as lead RFP (Request For...
-
Lead Generation
5 days ago
McLean, United States NoeCee Global, Inc Full timeWe're seeking a talented and motivated Lead Generation Specialist to join our dynamic team. As a Lead Generation Specialist, you'll play a crucial role in identifying and nurturing potential customers interested in home improvement projects. Your primary goal will be to generate high-quality leads that drive sales and contribute to our overall business...
-
QA Lead
1 week ago
McLean, United States TechnoGen Full timeNCDOT - Technical Specialist- Expert (751079) One Year contract Remote Position The position will serve as the Software Quality Assurance Technical Lead assigned to the NCCRIS project. The Technical Specialist is a senior-level resource with specialized knowledge and experience. The position will serve as the contract Technical Lead assigned to the NCCRIS...
-
Front Desk Receptionist
2 months ago
McLean, United States By Light Professional IT Services Full timeOverview: By Light Corporate Headquarters looking for a Front Desk Receptionist/Administrative Assistant to join our team in McLean, VA. Responsibilities include greeting, answering phones, processing expenses and scheduling. We are looking for an individual with strong communication and customer service skills. Responsibilities: Welcome guests, employees,...
-
Lead DevOps Engineer
3 weeks ago
McLean, United States SAIC Full timeDescription SAIC, a leading provider of systems development & deployment, targeting & intelligence analysis, systems engineering & integration, and training capabilities and solutions for the Intelligence Community, is seeking creative and dedicated professionals to fulfill their career goals and objectives while delivering mission excellence on programs of...
-
HR Coordinator
3 weeks ago
McLean, United States By Light Professional IT Services Full timeCompany Overview Provides overall support to the Human Resources function. Primary responsibilities include new hire onboarding, benefits administration, and ADP system maintenance. Position Overview This position provides overall support to the Human Resources function. The nature of the work requires the candidate to demonstrate initiative, organization,...
-
Senior Solutions Architect
2 weeks ago
McLean, United States By Light Professional IT Services Full timeSenior Solutions ArchitectJob Locations US-Remote w/ TravelID 2024-9561# of Openings 1Category SoftwareClearance Tier 3 - Secret/ADP IICompany OverviewBy Light is looking for a Senior Solutions Architect. Our team directly supports the DOD Persistent Cyber Training Environment (PCTE) to build and update Cyber Range software. The Solutions Architect will...
-
Network Installation Technician Level 2
3 days ago
McLean, United States By Light Professional IT Services Full timeNetwork Installation Technician Level 2 (Western)Job Locations US-Remote w/ TravelID 2024-9257# of Openings 1Category NetworkClearance Tier 3 - Secret/ADP IICompany OverviewBy Light is looking for an experienced Technician on the western side of the U.S. to perform the below responsibilities. Commonly visited locations will include San Diego, Los...
-
Cybersecurity Lead
3 weeks ago
McLean, United States Integral Federal, Inc Full timeCybersecurity LeadJob Locations US-VA# of Openings 1Category Information TechnologyClearance Top Secret/SCIClearance Status ActiveOverviewCybersecurity Lead Location: National Capital Region Clearance: Active TS/SCI The Cybersecurity Lead assists in the management and oversite for the cybersecurity effort for Development Security Operations (DevSecOps)...