Information Technology Support Technician

1 week ago


Los Angeles, United States Robert Half Full time

We are seeking a highly motivated and driven IT Support Technician that will be responsible for troubleshooting tier I/II issues for Windows and MACs, while also administering Active Directory, O365 and troubleshooting software/hardware issues that arise.


Duration: 3 mo. CTH

Location: Los Angeles, CA 90067

100% Onsite


Must Haves:

  • Windows with some Mac
  • Azure (AD)
  • O365/Outlook
  • Intune
  • VoIP
  • White Glove Service – must be outgoing, approachable, gregarious but also focused and adaptable, knows when to step back


Nice to Haves:

  • Salesforce
  • Google Workspace


Day to Day

  • Work directly with VP of Tech in assessing, networking other offices and remote staff, 80+ end users on one floor
  • Roll Outs/Projects
  • Drive procedures and policies/compliance
  • 100 End users
  • Onboarding/Set-up of workstations and applications
  • IAM
  • Assist with Ring Central/VoIP
  • Access Points/Switches - other are there if they need to do cut overs
  • Break/Fix from time to time (helping them understand) knowledge transfer
  • Must have Fundamental understating of network systems
  • Switching/Routing, network backbone knowledge
  • Windows, some MAC (familiarity with iOS, Android)
  • High Touch Service
  • Serve as bridge between tech and non-tech



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