Electrical Technician

3 weeks ago

St Augustine, United States Highlander Consultants Full time

Our client is seeking a client - centric / customer service driven Electrical Technician. This position plays a critical role in assisting existing customers post-sale with technically related assistance, warranties, and parts sales. Our client depends on this role to accurately and effectively provide customer support over a wide range of product related topics.


The ideal candidate is someone who works well in a fast-paced environment, demonstrating problem-solving abilities and a keen attention to detail. This candidate is proactive, customer-focused, with effective communication skills, committed to ensuring the highest level of satisfaction and product quality, while also possessing field service troubleshooting experience (you will travel once a month to customer sites), proficiency in Microsoft Office, and a valid driver’s license. While not required, knowledge of HVAC systems and components would be a big plus.


Key Responsibilities:


  • 50% of the time you will be on the phone with customers and answering customer emails.
  • Ability to work in a constant state of alertness and safe manner
  • Efficiently troubleshoot via phone, text, email, and chat to identify required parts replacements, improper field application, manufacturing exclusive issues, and warranty issues
  • Maintain detailed notes of troubleshooting processes & actions taken to ensure accurate documentation
  • Determine customer requirements for parts & effectively communicate with customers and internal teams to ensure clarity and satisfaction
  • Collaborate with engineering teams to ensure technical solutions align with customer needs and expectations
  • Address and coordinate responses to product-related inquiries from customers in a timely and professional manner
  • Act as an advocate for customer communication improvements within the company, leading customer support initiatives for field quality and product training
  • Proactively analyze product reviews and integrate customer concerns into future team discussions to enhance product quality and customer satisfaction
  • Secondary responsibility - Travel to customer locations when necessary to conduct site-supervision, training sessions, and research/troubleshooting activities. Typically, once a month for 2-3 days at a time - domestic travel.


Qualifications:


  • Strong problem-solving skills
  • Effective communication and collaboration skills
  • Ability to work independently and as part of a team
  • 2 to 4 years troubleshooting in a field service industry or equivalent
  • 2 to 4 years experience with Microsoft Office, Outlook, Word and Excel
  • 2 to 4 years experience with customer service on phones
  • Valid driver’s license


Beneficial Skills (Not required):


  • Knowledge of HVAC systems and components
  • Knowledge of Controls systems - we use Schneider Electric control systems
  • Experience with electrical and mechanical troubleshooting
  • Experience with cabling and cable harnesses
  • Experience with building automation systems

  • Electrical Technician

    2 weeks ago

    Saint Augustine, United States Client Full time

    Electrical Technician / Office Based$25ph - $34ph + Lots of overtime + Progression + On job training + Excellent Company Benefits St Augustine, FLAre you an Electrical Technician looking to come off the tools and receive full on the job training to become a Technical Support Specialist? This is an excellent opportunity to start your career in an office-based...

  • Automotive Technician with Family Kia

    3 weeks ago

    Saint Augustine, United States Kia Veterans Technician Apprenticeship Program (VTAP) Full time

    Job DescriptionJob DescriptionKia Retailers are offering skilled and experienced military Veterans with the opportunity to begin an inspiring career as a Kia Certified Service Technician. To support this Kia Retailer initiative, Kia America, Inc. has established the Kia Veterans Technician Apprenticeship Program (VTAP).Job DescriptionDiagnose, maintain, and...

  • Electrical Mechanical Technician

    2 weeks ago

    St Paul, United States Actalent Full time

    Electrical TechnicianJob Description As an Electrical Technician, you will be tasked with the assembly of control panels, electronic breadboards, and other electrical components according to company specifications. This role involves building custom PC boards, cables, harnesses, electronic and electro-mechanical test equipment as per engineering...

  • Electrical Assurance Technician

    3 weeks ago

    St Louis, Missouri, United States Env Full time

    Electrical Assurance Technician – April 2024No Candidates from Outside of the St. Louis AreaNo C2COverview of Position DutiesInspect and test manufactured electrical control cabinets and panels based on internal quality requirements and proceduresConduct powered-on testing and diagnostic processes for various types of electronic controls packaged in...

  • Electrical Assembly Technician

    2 months ago

    St. Paul, United States Calspan Full time

    Core Responsibilities Listed Below - Compensation and position level commensurate with education and experience. Read, interpret and follow engineering drawings, diagrams, specifications, bills of materials, and other written instructions or procedur Assembly Technician, Technician, Electrical, Assembly, Insurance, Manufacturing

  • Electrical Assurance Technician

    1 month ago

    St Louis, United States Env Full time

    Electrical Assurance Technician – April 2024No Candidates from Outside of the St. Louis Area!No C2C!!Overview of Position DutiesInspect and test manufactured electrical control cabinets and panels based on internal quality requirements and proceduresConduct powered-on testing and diagnostic processes for various types of electronic controls packaged in...

  • Electrical Assurance Technician

    4 weeks ago

    St Louis, United States Env Full time

    Electrical Assurance Technician – April 2024No Candidates from Outside of the St. Louis Area!No C2C!!Overview of Position DutiesInspect and test manufactured electrical control cabinets and panels based on internal quality requirements and proceduresConduct powered-on testing and diagnostic processes for various types of electronic controls packaged in...

  • Electrical Assurance Technician

    2 weeks ago

    St. Louis, United States Env Full time

    Electrical Assurance Technician – April 2024No Candidates from Outside of the St. Louis Area!No C2C!!Overview of Position DutiesInspect and test manufactured electrical control cabinets and panels based on internal quality requirements and proceduresConduct powered-on testing and diagnostic processes for various types of electronic controls packaged in...

  • Electrical Apprenticeship

    1 month ago

    Saint Augustine, United States Owen Electric Company, Inc Full time

    Job DescriptionJob DescriptionJob DescriptionSeeking entry level Electrical Assembly Technician for our prefabrication shop who is committed to producing quality work. The right candidate will be considered for an apprenticeship that will include in the field training and and classroom eduacation. You do not have to have any electrical experience but we are...

  • Electrical / Mechanical Technician

    3 weeks ago

    St. Louis, United States Intramotev Full time

    At Intramotev, we are building self-propelled railcars and vehicles to change the paradigm in freight logistics. We're providing the rail industry tools that will make the 200 year old industry competitive for the next 200 years. By helping us make rail competitive with trucking, you can contribute to work that matters in solving big societal problems like...

  • Avionics/Electric Technician Lead

    1 month ago

    St. Louis, United States Gulfstream Aerospace Full time

    Avionics/Electric Technician Lead in GAC St. Louis Unique Skills: *** Multiple shifts available*** Self sufficient, resourcefull, knowledge of Gulfstream Products. Education and Experience Requirements High School Diploma or GED required. 2 years experience on large/mid-size aircraft. 8 years experience in aircraft avionics/electrical...

  • Electrical and Instrumentation Maintenance Technician

    2 weeks ago

    St David, United States Apache Nitrogen Products Full time

    Job Type Full-time Description Make a Difference as an Electrical and Instrumentation Maintenance Technician Apache Nitrogen Products Inc. (ANPI) is a small privately held company and a leading manufacturer of ammonium nitrate-based products essential for the mining and agricultural industries. ANPI is well-known as a responsible supplier of dependable,...

  • Avionics\/Electric Technician Lead

    2 weeks ago

    St. Louis, United States Gulfstream Aerospace Corporation Full time

    Avionics/Electric Technician Lead in  GAC St. Louis Unique Skills: *** Multiple shifts available*** Self sufficient, resourcefull, knowledge of Gulfstream Products.     Education and Experience Requirements High School Diploma or GED required. 2 years experience on large/mid-size aircraft. 8 years experience in aircraft...

  • Avionics\/Electric Technician Lead

    2 weeks ago

    St. Louis, United States Gulfstream Aerospace Corporation Full time

    Avionics/Electric Technician Lead in  GAC St. LouisUnique Skills:*** Multiple shifts available***Self sufficient, resourcefull, knowledge of Gulfstream Products.   Education and Experience RequirementsHigh School Diploma or GED required. 2 years experience on large/mid-size aircraft. 8 years experience in aircraft avionics/electrical career field;...

  • Avionics\/Electric Technician Lead

    2 weeks ago

    St. Louis, United States Gulfstream Aerospace Corporation Full time

    Avionics/Electric Technician Lead in  GAC St. Louis Unique Skills: *** Multiple shifts available*** Self sufficient, resourcefull, knowledge of Gulfstream Products.     Education and Experience Requirements High School Diploma or GED required. 2 years experience on large/mid-size aircraft. 8 years experience in aircraft...

  • Avionics/Electric Technician Lead

    1 month ago

    St. Louis, United States Gulfstream Aerospace Corporation Full time

    Avionics/Electric Technician Lead in  GAC St. LouisUnique Skills:*** Multiple shifts available***Self sufficient, resourcefull, knowledge of Gulfstream Products.  Education and Experience RequirementsHigh School Diploma or GED required. 2 years experience on large/mid-size aircraft. 8 years experience in aircraft avionics/electrical career field; or two...

  • Avionics\/Electric Technician Lead

    1 month ago

    St. Louis, United States Gulfstream Aerospace Corporation Full time

    Avionics/Electric Technician Lead in  GAC St. Louis Unique Skills: *** Multiple shifts available*** Self sufficient, resourcefull, knowledge of Gulfstream Products.     Education and Experience Requirements High School Diploma or GED required. 2 years experience on large/mid-size aircraft. 8 years experience in aircraft...

  • Mechanical and Electrical Technician

    1 month ago

    St. Paul, United States Tate Inc. Full time

    Basic Purpose The Mechanical and Electrical Technician is responsible for performing a wide range of mechanical and electrical maintenance tasks, including troubleshooting, repairs, and preventive maintenance on various equipment and systems. The role requires a strong understanding of both mechanical and electrical components, along with the ability to...

  • Avionics / Electrical Technician II

    2 weeks ago

    St. Louis, United States Gulfstream Aerospace Corporation Full time

    Avionics/Electrical Technician II in  GAC St. Louis $10,000 Sign-on Bonus EligibleUnique Skills:* Multiple Shifts Available * Education and Experience RequirementsHigh School Diploma or GED required. Four (4) years experience in an avionics/electrical career field. or two (2) years of accredited schooling in aviation electronics and two (2) years...

  • Avionics / Electrical Technician II

    2 weeks ago

    St. Louis, United States Gulfstream Aerospace Corporation Full time

    *This role is eligible for a sign-on bonus! *Avionics/Electrical Technician II in  GAC St. LouisUnique Skills:Weekend ShiftAviation experience preferred. Education and Experience RequirementsHigh School Diploma or GED required. Four (4) years experience in an avionics/electrical career field. or two (2) years of accredited schooling in aviation...