Hospitality Valet Manager

2 months ago

Breckenridge, United States LAZ Parking Full time

About Us:


Have you ever associated Parking with Hospitality? At LAZ Parking, we most certainly do With more than 5,000 employees LAZ Hospitality, one of our many dedicated service lines, is fully dedicated to creating guests’ experiences at more than 200 hotels around the country. LAZ Hospitality Services is a unique team within LAZ Parking dedicated to growth through operational and financial excellence. The Hospitality team specializes in Hotel Partnerships across the country and excels at developing relationships through training, human connection, and career development for our employees and partners.


LAZ Perks


  • Generous housing stipend - $600 per month for the first four (4) months
  • Relocation assistance - Not in Colorado? No problem We are offering up to $5000 to help you move
  • Free ski pass for the 2024 - 2025 seasons in Breckenridge
  • Team Atmosphere
  • Growth Opportunities


And More


The Spirit of the Position:


The Hospitality Valet Manager supports Regional Management with complete oversight of the hotel's financial, operational, safety, and service-related success. LAZ’s Hospitality Services is a unique team within LAZ Parking dedicated to growth through operational and financial excellence. The Hospitality team specializes in Hotel Partnerships nationwide and excels at developing relationships through training, human connection, and career development for our employees and partners.


Principal Job Duties:


  • Responsible for the financial, operational, safety, and service success of their hotel(s).
  • Manage, plan, schedule, train, and direct the activities of assistant hospitality managers, supervisors, shift leads, and frontline staff.
  • Ensure that increased revenue, controlled expenses, and customer satisfaction are maximized by maintaining the highest safety & service thresholds and initiatives aligned with our clients' expectations.
  • Additional duties as assigned.


People


  • Attend daily stand-up and resume meetings scheduled by clients either personally or managed through Assistant Hospitality Managers / Supervisors / Shift Leads.
  • Ensure LAZ internal stand-up meetings (Pre-Shifts) are held each shift either personally or managed through Assistant Hospitality Managers / Supervisors / Shift Leads.
  • Assist with the management and development of the hotel team in accomplishing annual and periodic goals/initiatives while embodying and using LAZ Parking’s culture as a guideline.
  • Identify high-potential employees to support the organization’s continued growth within and outside your region.
  • Actively participate in the recruiting and onboarding process for prospective employees.
  • Ensure all safety initiatives from the National Safety & Training Manager, Hospitality, are rolled out to new and existing employees.
  • Address all safety concerns promptly.


Product


  • Drive service results and establish goals by monitoring and responding to LAZ Service Shopper Reports and hotel internal service metrics results.
  • Responsible for cultivating client relationships and business retention.
  • Implement and complete other projects, programs, and initiatives that may arise from operating the assigned hotel(s).
  • Understand, implement, and deliver all requirements outlined in the contractual agreement between LAZ Parking and our clients.


Profit


  • Responsible for claims and safety-related training, prevention initiatives, and claims processing, including claims investigation, client and guest follow-up, and compliant reporting.
  • Responsible for overall financial success, including audit compliance and ensuring the operation follows audit protocol.
  • Responsible for payroll processing, ensuring sign-off on hours promptly; collaborating with the local payroll department to ensure pay data is adequately completed; working with Human Resources Business Partner to ensure proper wage and hour compliance.
  • Responsible for ensuring LHIST data is entered daily and accurately.
  • Responsible for financial management of assigned location, ensuring adherence to budget and revenue enhancements related to staffing, scheduling, and operational expenses.
  • Daily, weekly, monthly, and annual financial and operational reports as required.
  • Preparation of budgets/monthly reviews of profit/loss for their assigned hotel(s).
  • Monitor, review, and analyze the market rate structures.


Education:


  • A bachelor's degree or equivalent work experience is desired.


Experience:


  • 2+ years of Hotel Valet Management experience required.
  • Prior experience in the hospitality industry (Parking, Restaurants, Hotels, etc.) is required.
  • Valid driver’s license required.
  • Previous experience working in a fast-paced environment with high customer expectations.
  • Knowledge of Excel, Word, PowerPoint, and General Microsoft Office Applications.


Skills:


  • Ability to seek improvement and create an environment of idea-sharing and creative problem-solving.
  • Capable of handling employee conflict, following grievance procedures, mediating, and conflict resolution.
  • Strong customer service skills and abilities.
  • Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
  • Excellent team building and interpersonal skills.
  • Ability to communicate professionally and effectively with all levels of the organization.
  • Ability to interpret policies, procedures, and standard business practices.
  • Demonstrates a sense of urgency and timeliness.


Physical Demands:

  • Willingness to work in the elements – heat, wind, snow, rain, etc.
  • Ability to lift, push, and pull at least 50 pounds.
  • Ability to stand, walk, and run for extended periods.
  • Ability to bend, stoop, squat, and lift frequently throughout a shift.


The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with qualified disabilities to perform the essential duties/functions.


LAZ Perks


Benefits:

  • Team Atmosphere
  • Growth Opportunities
  • Free ski pass for the 2024 - 2025 seasons in Breckenridge


The following programs are available to help support you, free of charge.

  • Health Coaching & Resources One-on-one health coaching is available to all employees whether you enroll in LAZ Benefits.
  • Employee Assistance Program (EAP) you and eligible household members have 24/7 access to confidential counseling.
  • Smoking Cessation Program


Additional Full-Time Benefits:

  • 401k
  • Medical, Dental, Vision
  • Paid time off
  • Short Term & Long-Term Disability


FLSA Status: Exempt, Non-Tipped


LAZ Parking is an equal-opportunity employer. In all our employment practices, including hiring, we are firmly committed to providing equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state, or local law. No question in our application process is used to limit or exclude any applicant's consideration for employment on such grounds.


LAZ Parking participates in E-Verify.

  • Hospitality Valet Manager

    4 weeks ago

    Breckenridge, Colorado, United States LAZ Parking Midwest, LLC Full time

    About UsLAZ Parking is a leading provider of parking services, with a strong commitment to delivering exceptional customer experiences. Our Hospitality Services team is dedicated to creating memorable experiences for our clients and their guests.Job SummaryWe are seeking a highly skilled and experienced Hospitality Valet Manager to join our team. As a key...

  • Hospitality Valet Manager

    4 weeks ago

    Breckenridge, Colorado, United States LAZ Parking Full time

    About UsLAZ Parking is a leading provider of parking and hospitality services, with a team of dedicated professionals who strive to deliver exceptional experiences for our clients and guests. Our company culture is built on a foundation of operational excellence, financial acumen, and a commitment to customer satisfaction.Job SummaryWe are seeking a highly...

  • Hospitality Valet Attendant

    4 weeks ago

    Breckenridge, Colorado, United States LAZ Parking Midwest, LLC Full time

    About the RoleWe are seeking a highly skilled and charismatic Valet Attendant to join our team at LAZ Parking Midwest, LLC. As a Valet Attendant, you will play a vital role in providing exceptional customer service and ensuring a seamless parking experience for our clients.Key ResponsibilitiesDirect traffic and maintain a clean and organized flow of...

  • Hospitality Valet Attendant

    4 weeks ago

    Breckenridge, Colorado, United States LAZ Parking Midwest, LLC Full time

    About the RoleWe are seeking a highly skilled and charismatic Valet Attendant to join our team at LAZ Parking Midwest, LLC. As a Valet Attendant, you will play a vital role in providing exceptional customer service and ensuring a seamless experience for our clients and customers.Key ResponsibilitiesDirect traffic and maintain a clean and organized flow of...

  • Hospitality Valet Senior Shift Lead

    4 weeks ago

    Breckenridge, Colorado, United States LAZ Parking Midwest, LLC Full time

    About the RoleThe LAZ Parking Midwest, LLC team is seeking a highly skilled and experienced Senior Valet Lead to join our team. As a Senior Valet Lead, you will be responsible for overseeing and assisting other shift leads, as well as being the head trainer. You will work closely with the manager to ensure seamless operations, including scheduling, revenue...

  • Hospitality Valet Senior Shift Lead

    4 weeks ago

    Breckenridge, United States LAZ Parking Full time

    Job SummaryLAZ Parking is seeking a skilled and customer-focused Valet Senior Shift Lead to join our team. As a key member of our hospitality team, you will be responsible for ensuring the smooth operation of our parking facilities.Key ResponsibilitiesPark and retrieve vehicles for guests with a high level of efficiency and courtesy.Provide exceptional...

  • Hospitality Lead

    3 weeks ago

    Breckenridge, United States LAZ Parking Full time

    As a Valet at LAZ Parking, you will be responsible for providing exceptional customer service while maintaining a clean and organized parking environment. Your duties will include parking and retrieving vehicles for guests, handling cash transactions, and assisting with traffic control. You will also be expected to communicate effectively with team members...

  • Ski Equipment Concierge

    4 weeks ago

    Breckenridge, Colorado, United States Sage Hospitality Full time

    Job Title: Ski ValetAt Sage Hospitality, we are seeking a highly skilled and enthusiastic Ski Valet to join our team at a new property in Breckenridge. As a Ski Valet, you will be responsible for providing exceptional service to our guests, ensuring their satisfaction and comfort by promptly and courteously assisting with ski equipment retrieval, storage,...

  • Food and Beverage Operations Manager

    1 month ago

    Breckenridge, Colorado, United States Sage Hospitality Full time

    Job OverviewSage Hospitality Group is seeking a highly skilled Food and Beverage Manager/Bar Manager to join our team at a new property in Breckenridge. As a key member of our hospitality team, you will be responsible for planning and managing the Restaurant, Room Service, Bar, and catering operations to achieve customer satisfaction, quality service, and...

  • Food & Beverage Manager/Bar Manager

    2 weeks ago

    Breckenridge, United States Sage Hospitality Full time

    Why us? Applications will remain open until December 1, 2024 or until the position is filled. Sage Hospitality Group is seeking a Food & Beverage Manager/Bar Manager to join us at a new property in Breckenridge! We are currently renovating the Doubletree by Hilton Breckenridge and will rebrand later this year. This is in a superior location, modern lifestyle...

  • Food & Beverage Operations Manager

    2 weeks ago

    Breckenridge, Missouri, United States Sage Hospitality Full time

    OverviewSage Hospitality Group is seeking a seasoned Food & Beverage Manager/Bar Manager to join our team at a new property in Breckenridge. As a key member of our team, you will be responsible for leading the operations of the Restaurant, Room Service, Bar, and catering to achieve customer satisfaction, quality service, compliance with corporate and...

  • Food and Beverage Operations Manager

    3 weeks ago

    Breckenridge, Missouri, United States Sage Hospitality Group Full time

    Job OverviewWe are seeking a highly skilled and experienced Food and Beverage Manager to join our team at Sage Hospitality Group. The ideal candidate will have a proven track record of success in managing food and beverage operations, with a focus on delivering exceptional customer service and driving sales growth.Key ResponsibilitiesManage the day-to-day...

  • Lead Bell Person

    4 weeks ago

    Breckenridge, United States Vail Resorts Full time

    Job OverviewWe are seeking a highly skilled and experienced Lead Bell Person to join our team at Gravity Haus. As a key member of our Guest Services team, you will be responsible for overseeing the daily operations of the Bell/Valet team, ensuring the safe and efficient relocation of guest's automobiles to designated parking locations, and providing...

  • Food and Beverage Operations Manager

    3 weeks ago

    Breckenridge, CO, United States Sage Hospitality Full time

    Food and Beverage Operations ManagerSage Hospitality is seeking a seasoned professional to lead our food and beverage operations. As a Food and Beverage Operations Manager, you will be responsible for planning and managing the Restaurant, Room Service, Bar, and catering to achieve customer satisfaction, quality service, and compliance with corporate policies...

  • Lead Bell Person

    4 weeks ago

    Breckenridge, Colorado, United States Vail Resorts Full time

    Unlock Your Potential as a Lead Bell PersonAre you a natural leader with a passion for delivering exceptional guest experiences? Do you thrive in fast-paced environments where no two days are ever the same? If so, we want to hear from you! As a Lead Bell Person at Vail Resorts, you'll have the opportunity to oversee the daily operations of our Bell/Valet...

  • Food and Beverage Operations Manager

    3 weeks ago

    Breckenridge, CO, United States Sage Hospitality Full time

    Job SummaryWe are seeking a highly skilled Food and Beverage Operations Manager to join our team at Sage Hospitality. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurants, bars, and catering services.Key ResponsibilitiesPlan and manage the operations of our restaurants, bars, and catering...

  • Maintenance Operations Manager

    3 weeks ago

    Breckenridge, Colorado, United States Sage Hospitality Full time

    Hotel Maintenance Supervisor Job DescriptionWhy Choose Us?We are seeking a highly skilled and experienced Hotel Maintenance Supervisor to join our team at the Doubletree by Hilton Breckenridge. As a key member of our facilities management team, you will be responsible for overseeing the maintenance and repair of our hotel's equipment and systems, ensuring a...

  • Maintenance Engineer

    3 weeks ago

    Breckenridge, United States Sage Hospitality Full time

    Hotel Maintenance SpecialistWe are seeking a skilled Hotel Maintenance Specialist to join our team at Sage Hospitality Group. As a key member of our engineering team, you will be responsible for maintaining the hotel's equipment and facilities to ensure a safe and comfortable environment for our guests.Responsibilities:Perform routine maintenance and repairs...

  • Bartender

    4 weeks ago

    Breckenridge, Colorado, United States Sage Hospitality Full time

    Bartender Job Description At Sage Hospitality, we are seeking a skilled and charismatic Bartender to join our team at a new property in Breckenridge. As a Bartender, you will be responsible for providing exceptional service to our guests, creating a welcoming atmosphere, and ensuring a seamless experience.Responsibilities:Prepare and serve drinks to guests,...

  • Front Desk Supervisor

    2 months ago

    Breckenridge, United States Sage Hospitality Full time

    Why us?: Posting Rate: $25.00 per hour Applications will remain open until December 1, 2024 or until the position is filled. Sage Hospitality Group is seeking a Front Desk Supervisor to join us at a new property in Breckenridge! We are currently renovating the Doubletree by Hilton Breckenridge and will rebrand later this year. This is in a superior...