Field Technical Support
3 weeks ago
Role: Field Technical Support
Location: Collegeville, PA / Andover, MA
Responsibilities
• This is in a IT Depot site which requires the ability to setup, configure and ship IT equipment, including Laptops, iPads and iPhones.
• Quality checks operational status of system equipment before deployment.
• Some Resolving customer issues in the areas of hardware installation, repair, upgrade, and maintenance.
• Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
Basic Qualifications
• 1+ of field support experience
• Hardware/software installation, support and troubleshooting
• Experience with Windows 10
• Experience with MS Office and OS365
• Configuring new PC’s/notebooks via SCCM imaging
• Ticket management experience
• iOS device familiarity
• Lift and carry up to 40lbs
Work Environment
• Office environment
-
Field Technical Support
4 weeks ago
Collegeville, United States Techgene LLC Full timeRole: Field Technical Support Location: Collegeville, PA / Andover, MA Responsibilities This is in a IT Depot site which requires the ability to setup, configure and ship IT equipment, including Laptops, iPads and iPhones. Quality checks operational status of system equipment before deployment. Some Resolving customer issues in the areas of hardware...
-
Field Technical Support
1 week ago
Collegeville, United States Techgene LLC Full timeRole: Field Technical Support Location: Collegeville, PA / Andover, MA Responsibilities This is in a IT Depot site which requires the ability to setup, configure and ship IT equipment, including Laptops, iPads and iPhones. Quality checks operational status of system equipment before deployment. Some Resolving customer issues in the areas of hardware...
-
USA-Field Technical Support Rep
2 weeks ago
Collegeville, Pennsylvania, United States Randstad USA Full timejob summary: Responsibilities - This is in a IT Depot site which requires the ability to setup, configure and ship IT equipment, including Laptops, iPads and iPhones. - Quality checks operational status of system equipment before deployment. - Some Resolving customer issues in the areas of hardware installation, repair, upgrade, and maintenance. - Ensures...
-
USA-Field Technical Support Rep
4 weeks ago
Collegeville, Pennsylvania, United States Randstad USA Full timejob summary: Responsibilities - This is in a IT Depot site which requires the ability to setup, configure and ship IT equipment, including Laptops, iPads and iPhones. - Quality checks operational status of system equipment before deployment. - Some Resolving customer issues in the areas of hardware installation, repair, upgrade, and maintenance. - Ensures...
-
Field Technical Support Rep-2
6 days ago
Collegeville, United States HeartCentrix Solutions Full timeThis is in a IT Depot site which requires the ability to setup, configure and ship IT equipment, including Laptops, iPads and iPhones. - Quality checks operational status of system equipment before deployment. - Some Resolving customer issues in the areas of hardware installation, repair, upgrade, and maintenance. - Ensures issues are referred to the...
-
Technical Supervisor
18 hours ago
Collegeville, Pennsylvania, United States Insight Global Full timeAs a Technical Supervisor, you will oversee a team responsible for providing administrative, process improvement and financial function support to an assigned group of senior technical business leaders. This job is part of the Engineering and Technical Services job function. They are responsible for providing support, preventive maintenance, and repairs on...
-
Global Technical Lab Services Leader
6 days ago
Collegeville, United States PerkinElmer Full time**Key Responsibilities** This role is responsible for managing the team to ensure the proper completion of Technical Lab Services activities across all customer sites. - Manage all activities associated with Technical Lab Services activities, including developing and implementing policies and procedures. Ensures continuous improvement of processes, systems,...
-
Global Technical Lab Services Leader
3 days ago
Collegeville, United States PerkinElmer Full timeWhen joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our...
-
Dhm Technical Product Lead
2 months ago
Collegeville, United States Pfizer Full timeWhy Patients Need You Technology impacts everything we do. Pfizer’s digital and ‘data first’ strategy focuses on implementing impactful and innovative technology solutions across all functions from research to manufacturing. Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will...
-
Scientific Support Engineer
2 hours ago
Collegeville, Pennsylvania, United States VALIDATION ASSOCIATES LLC Full timeWe're Hiring a Multi-Vendor Equipment Technician at PerkinElmerJob Responsibilities: Primary focus on installing, repairing, and maintaining equipment at customer sites Provide scheduled and unscheduled maintenance, warranty services, and customer training Maintain accurate documentation and perform timely data uploads and downloads Develop technical and...
-
Supervisor, Lab Services Support
2 weeks ago
Collegeville, United States PerkinElmer Full time**Responsibilities**: - First-line supervisor to team members and provide coaching, performance reviews, regular 1 on 1 meetings, and other administrative functions. - Interface with Site Leader to ensure team performance aligns with customer expectations - Drive operational excellence by strategically managing resources as well as identifying areas of...
-
Desktop EUC Support
2 weeks ago
Collegeville, United States Iron Systems Full timeGeneral Description: As a member of end user support team, FS Onsite Service Engineers are primarily focused on customer experience to ensure all interactions result in a positive outcome-based service. Deliver a service that exceeds customer expectations. Listen and understand the issue at hand. Communicate with customers, colleagues and management using...
-
Desktop Support
1 week ago
Collegeville, United States Pyramid Full timeResponsibilities - Provides on-site client facing support; including installation, servicing, and repairing systems. - Quality checks operational status of system equipment before deployment. - Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance. - Ensures issues are referred to the appropriate personnel/service...
-
Desktop Support
2 weeks ago
Collegeville, United States Pyramid Full timeResponsibilities **Provides on-site client facing support; including installation, servicing, and repairing systems.** Quality checks operational status of system equipment before deployment. **Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance.** Ensures issues are referred to the appropriate personnel/service...
-
Supervisor, Lab Services Support
4 weeks ago
Collegeville, Pennsylvania, United States PerkinElmer Full timeJob Responsibilities:· First-line supervisor to team members and provide coaching, performance reviews, regular 1 on 1 meetings, and other administrative functions.· Interface with Site Leader to ensure team performance aligns with customer expectations· Drive operational excellence by strategically managing resources as well as identifying areas of...
-
Supervisor, Lab Services Support
2 weeks ago
Collegeville, Pennsylvania, United States PerkinElmer Full timeJob Responsibilities:· First-line supervisor to team members and provide coaching, performance reviews, regular 1 on 1 meetings, and other administrative functions.· Interface with Site Leader to ensure team performance aligns with customer expectations· Drive operational excellence by strategically managing resources as well as identifying areas of...
-
Desktop Support
2 hours ago
Collegeville, Pennsylvania, United States Pyramid Full timeResponsibilities Provides on-site client facing support; including installation, servicing, and repairing systems. Quality checks operational status of system equipment before deployment. Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance. Ensures issues are referred to the appropriate personnel/service areas for...
-
Field Marketing and Engagement Coordinator
2 weeks ago
Collegeville, United States Parkhurst Dining Full timePurpose: The Field Marketing and Engagement Coordinator will assist in executing the field marketing roadmap at their designated account. They will support marketing campaigns, promotions, events, and launches to meet financial and other success targets. They will partner with their account leader for creative requests, in developing the unit-level...
-
Associate Lab Support Coordinator
2 weeks ago
Collegeville, United States PerkinElmer Full timePosition Title: Associate Lab Support Coordinator Location: Upper Providence, PA **Responsibilities**: - Serve as point of contact for customer lab staff, facilitating and coordinating laboratory needs and activities. - This role will work closely with other teams to seamlessly deliver lab support services. - Help coordinate the working lab environment...
-
Desktop Support Technician
1 week ago
Collegeville, United States Pyramid Full timeResponsibilities **Provides on-site client facing support; including installation, servicing, and repairing systems.** Quality checks operational status of system equipment before deployment. **Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance.** Ensures issues are referred to the appropriate personnel/service...