Project Manager
4 weeks ago
Remediation Project Manager
Medical Products, Systems and Services
$35.00-$40.00 per hour
Temp to Hire
Monday-Friday, 8:00am-4:30pm
Plymouth, Minnesota
What you’ll be doing:
- Project Management skills: Act as primary liaison between the company and customer accounts, the manager will act as the primary point of contact for all communication and approvals regarding resource allocation and account scheduling
- Support the creation and maintenance of a master schedule to facilitate coordinated scheduling
- Create, communicate, and manage detailed plans with customer accounts
- Manage resource allocations for account scheduling
- Co-manage assigned resources (provide work location, schedule, instructions, etc.)
- Provide ongoing management of timelines and resource logistics (Change Management)
- Where appropriate, coordinate the return of affected devices to a Company location
- Provide a forecast of customer account scheduling targets
- Document account statuses, and provide quality record
- Program support:
- Implement various business process improvement and automation initiatives
- Facilitate 3rd party resource training
- Follow-up on KPIs associated with resource performance to correct underperforming indicators
- Review/audit documentation, and support reconciliation of project records
- Assure compliance of project to applicable laws, regulations, and standards, good business practices, and company-documented procedures
Who we’re looking for:
- Minimum 4 years Project Management experience required
- University/College degree (BA) preferred
- PMI Certification is a plus
- Strong verbal and written communication skills required
- Experience in the medical device industry is preferred
- Excellent customer service skills required
- Strong analytical and problem-solving skills
- Negotiation and collaboration skills
- Errors would result in additional time and cost to the company, as well as potential loss of customer accounts
- Contracted Field Service Engineers, Project Managers, and Data Entry Clerks
- Customer representatives in Hospital Management including but not limited to Materials Management, Biomedical Engineering, and Clinical
- Assist Senior Managers in their decisions by data preparation and analysis
- Develop proposals with solid rationale
- Supervision is available for escalated issues
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