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Plant IT Support Technician
2 months ago
Are you ready to shape the future of automotive innovation? Join Faurecia at our cutting-edge plant in Simpsonville, KY, where we're driving the future of mobility with smart, sustainable solutions. As the automotive industry evolves, so do our opportunities – and we're looking for a skilled IT Support Technician to join our team on the second shift.
Role Overview: As an IT Support Technician at Faurecia's Simpsonville plant, you will play a crucial role in ensuring the smooth operation of our local network and IT systems. From supporting shopfloor MES & JIT broadcast systems to troubleshooting office and manufacturing IT issues, your expertise will be key to maintaining operational excellence.
Key Responsibilities:
- Provide Level 1 troubleshooting and support for office and manufacturing systems.
- Manage Windows servers and ESX/VMware environments.
- Conduct regular patching and upgrades of systems.
- Troubleshoot and replace hardware as needed.
- Support users through our Help Desk system.
- Collaborate with IT Shared Services to resolve user issues and implement solutions.
- Maintain IT management & KPIs with timely updates on local and system changes.
- Set up, configure, and support desktops and laptops.
- Troubleshoot LAN and Wireless Network issues (Cisco preferred).
- Mentor other onsite IT team members and assist with training on Faurecia GIS policies and procedures.
- Manage the local IT budget effectively.
Qualifications:
- Associate's/Bachelor’s degree in Information Technology, relevant certifications, or equivalent experience (5+ years).
- Familiarity with real-time shop floor data systems and automotive production processes is advantageous.
- Experience in an automotive manufacturing environment is preferred.
- Leadership skills to guide and mentor a local IT team.
- Strong troubleshooting abilities with a knack for timely issue escalation.
- Excellent communication and interpersonal skills, emphasizing customer service.
- Proficiency in Microsoft Operating Systems, Office Suite, PCs, IBM network servers, and VMware.
- Cisco Wireless and Networking experience/training is a plus.
- Previous team leadership experience or endorsement from IT management.
Why Faurecia? At Faurecia, we're committed to ethical standards and professional growth. Join us in shaping tomorrow's cleaner, smarter mobility solutions while enjoying a dynamic work environment that fosters innovation and collaboration.
If you’re ready to make a difference in the automotive industry and meet the challenges of tomorrow head-on, apply now to join our team as a Second Shift IT Support Technician at Faurecia's Simpsonville plant.
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