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Telecommunications Specialist

3 months ago

Atlanta, United States ACL Digital Full time

Job Title: Telecom Specialist

Location: Atlanta, GA

Duration: Contract



This position reports to the Office of Information Technology Service Delivery, reporting to the Telecommunications Manager.

  • The position will require basic to highly complex technical support in the following areas.
  • Five (5) years of audio video conference management and support using Webex. Provide endpoint support, assisting users with basic to complex audio video support.
  • Five (5) years of telecommunications experience including switches, routers, Centrex systems, Voice over Internet Protocol (VOIP), and five (5) years of iOS experience, cellular network operations utilizing Workspace One/Airwatch. Five (5) years of project stakeholder experience will include small to large-scale projects.
  • This will require good verbal and written communication skills and the ability to build strong professional relationships with customers throughout the agency.
  • Maintains a high level of productivity and has excellent organizational skills.
  • Webex Hub Professional training and certifications will be required and must be completed within 60 days after the start date. T
  • ravel to agency locations will be required for technical support, equipment installs, and training.