Information Technology Support Specialist

11 hours ago

Fairfax, United States Dunhill Professional Search & Government Solutions Full time

IT Support Specialist

Full time-Telework

**US Citizenship Required**


We are looking for an individual to join our team working in a remote telework capacity. Working full time for a program with VA CCRA. This is a great opportunity for someone who wants to advance and utilize their IT skills.


Job Description: Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support and implements technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Responsible for Level 2 intermediate level troubleshooting.

  • Implements medium to high risk changes on production systems.
  • Participates in the planning and designing of new platforms and integrating new technologies into existing infrastructure.
  • Resolves Level 2 incidents affecting the operation/availability of production systems, through troubleshooting and implementing known fixes.
  • Deploys standard repeatable build outs of medium complexity.
  • Installs, configures, patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions).
  • Supports intermediate backup strategies and disaster recovery tests. Serves a resource to level 1 technicians on routine backup strategies and disaster recovery tests.
  • Analyzes system performance indicators and recommends improvement actions.
  • Assists with monitoring vendors' release notes and implements necessary upgrades and patches as required.
  • Installs and maintains third-party tools.
  • Makes proactive suggestions for service improvements.
  • May train less experienced staff in the supported products and best practice for production support.


Minimum Qualifications

  • Associates Degree or equivalent relevant experience; Bachelor’s Degree in Information Technology, Computer Science or a related field preferred.
  • 2-5 years of experience in information technology, systems administration or other IT related field.

Other Job Specific Skills

  • Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams.
  • Applies standard methodology, techniques, procedures and criteria.
  • Ability to analyze, troubleshoot and resolve intermediate level system hardware, software or networking related problems.
  • Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees.
  • Exceptional customer service skills.
  • Experience preferred with cloud infrastructure, digital workspace, and storage technology

  • Information Technology Support Specialist

    4 days ago

    Fairfax, United States Dunhill Professional Search & Government Solutions Full time

    Information Technology Support SpecialistDue to federal contract requirements U.S. Citizenship Required Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes)....

  • Information Technology Support Specialist

    4 days ago

    Fairfax, United States Dunhill Professional Search & Government Solutions Full time

    Information Technology Support SpecialistDue to federal contract requirements U.S. Citizenship Required Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes)....

  • Information Technology Support Specialist

    5 days ago

    Fairfax, United States Dunhill Professional Search & Government Solutions Full time

    Information Technology Support SpecialistProvides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support and implements technology at...

  • Information Technology Support Specialist

    2 days ago

    Fairfax County, United States Dunhill Professional Search & Government Solutions Full time

    IT Support SpecialistFully Telework**US Citizenship Required**We are looking for an individual to join our team working in a fully remote capacity. This position is an IT Support role working on a project with Enterprise services. This is a great opportunity for someone who Is looking to advance and utilize their IT skills. Job Description: We are looking...

  • United States Postal Service

    6 days ago

    Fairfax, United States General Dynamics Information Technology Full time

    Req ID: RQ189204 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: MBI (T2) Job Family: Software Development Skills: Business Analysis,Java Software Development,Program Management Experience: 5 + years of related experience Job Description: General Dynamics Information Technology (GDIT) is...

  • IT Support Specialist with Security Clearance

    1 day ago

    Fairfax, United States Dunhill Professional Search Full time

    Job Details IT Support Specialist Full time-Telework **US Citizenship Required** We are looking for an individual to join our team working in a remote telework capacity. Working full time for a program with VA CCRA. This is a great opportunity for someone who wants to advance and utilize their IT skills. Job Description: Provides ongoing technical support...

  • IT Support Specialist with Security Clearance

    1 day ago

    Fairfax, United States Dunhill Professional Search Full time

    Job Details IT Support Specialist Remote ***US Citizenship Required*** We are seeking a Full-Time Service Desk Analyst for first-line support. The role requires strong customer service and technical skills to resolve incidents via phone, chat, and remote support in a high-volume call center. Responsibilities include assisting with financial aid websites, app...

  • Lead Cybersecurity Engineer

    6 days ago

    Fairfax, United States General Dynamics Information Technology Full time

    Req ID: RQ191878 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Cyber Engineering Skills: Information Assurance,Information Technology (IT),Networks Experience: 7 + years of related experience US Citizenship Required: Yes Job Description: Lead Cybersecurity Engineer Job...

  • Solution Architect

    7 days ago

    Fairfax, United States General Dynamics Information Technology Full time

    Req ID: RQ191995 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: NACI (T1) Job Family: Solutions Architect Skills: Information Technology (IT) Solutions,Oracle,Solution Architecture,Technology Strategy Development Experience: 15 + years of related experience Job Description: The Solutions Architect (SA)...

  • IT Support Specialist with Security Clearance

    1 day ago

    Fairfax, United States Dunhill Professional Search Full time

    Job Details IT Support Specialist Fully Telework **US Citizenship Required** We are looking for an individual to join our team working in a fully remote capacity. This position is an IT Support role working on a project with Enterprise services. This is a great opportunity for someone who Is looking to advance and utilize their IT skills. Job Description: We...

  • Solutions Architect Director

    6 days ago

    Fairfax, United States General Dynamics Information Technology Full time

    Req ID: RQ192382 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: Solutions Architect Skills: Agile Methodology,Artificial Intelligence (AI),Solution Architecture,Systems Engineering,Waterfall Model Experience: 5 + years of related experience US Citizenship...

  • System/Solution Architect

    6 days ago

    Fairfax, United States General Dynamics Information Technology Full time

    Req ID: RQ192626 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: None Job Family: Systems Engineering Skills: Building Architecture,Complex Systems,Solution Architecture Certifications: None - N/A Experience: 5 + years of related experience US Citizenship Required: Yes Job Description: We...

  • Business Analyst- Product Owner

    2 days ago

    Fairfax, United States General Dynamics Information Technology Full time

    Req ID: RQ192972 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: None Job Family: Business Process Analysis Skills: Agile Methodology,Business,Process Improvements Experience: 5 + years of related experience US Citizenship Required: Yes Job Description: General Dynamics Information Technology (GDIT) is...

  • G2 Senior Cyber Security Analyst | Secret clearance with T5 Investigation

    6 days ago

    Fairfax, United States General Dynamics Information Technology Full time

    Req ID: RQ191110 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: Cyber Security Skills: ACAS,Cyber Security Assessments,Enterprise Mission Assurance Support Service (eMASS) Certifications: Security+, CE - CompTIA Experience: 8 + years of related experience US Citizenship...

  • Oracle Database Analyst, Red Hat Linux

    13 hours ago

    Fairfax, United States General Dynamics Information Technology Full time

    Req ID: RQ192922 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: Other Job Family: Database Analysis/Design Skills: Database Development,Data ETL,Microsoft SQL Server,MySQL,Pentaho Experience: 10 + years of related experience Job Description: GDIT is looking for a Database Analyst who thrives in a...

  • System/Solution Architect

    3 days ago

    Fairfax, United States General Dynamics Information Technology Full time

    Req ID: RQ192626 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: None Job Family: Systems Engineering Skills: Building Architecture,Complex Systems,Solution Architecture Certifications: None - N/A Experience: 5 + years of related experience US Citizenship Required: Yes Job Description: We are seeking a...

  • Senior User Interface Developer

    6 days ago

    Fairfax, United States General Dynamics Information Technology Full time

    Req ID: RQ189736 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: NACI (T1) Job Family: Software Development Skills: Agile Methodology,Design,User Experience (UX),User Interfaces (UI) Experience: 8 + years of related experience Job Description: Deliver simple solutions to complex problems as a...

  • Data Analyst

    1 day ago

    Fairfax, United States General Dynamics Information Technology Full time

    Req ID: RQ192816 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: None Job Family: Data Analysis Skills: Data Analytics,Data Management,Statistical Analysis,Structured Query Language (SQL) Experience: 4 + years of related experience Job Description: GDIT is looking for a data manager with deep data...

  • Software Engineer

    6 days ago

    Fairfax, United States General Dynamics Information Technology Full time

    Req ID: RQ191869 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Software Development Skills: Agile Scrum Development,Java,Microservices Architecture,Spring Boot,Web Services Certifications: Security + - CompTIA Experience: 5 + years of related experience US Citizenship...

  • Sr. DevSecOps Engineer

    5 days ago

    Fairfax, United States General Dynamics Information Technology Full time

    Req ID: RQ192850 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: None Job Family: Systems Engineering Skills: Application Lifecycle Management Tools,CI/CD,Cloud Infrastructure,DevSecOps,Infrastructure As Code (IaC) Experience: 5 + years of related experience Job Description: The team supporting the...