Network Administrator

Key Responsibilities:

Network Management:

• Manage and configure Microsoft Domain Services, DNS, and DHCP servers.
• Deploy and manage virtual machines using Dell VxRail, VMware, and Hyper-V.
• Configure and maintain cloud infrastructure, including Office 365 on Azure.

Network Security:

• Implement network security measures, including firewalls, VPNs, and intrusion detection systems.
• Design and implement backup and disaster recovery plans to ensure data integrity and availability.

Hardware and Software Maintenance:

• Diagnose and repair hardware issues on desktops, laptops, printers, copiers, and servers.
• Provide cell phone support for company-issued iPhones.
• Maintain and support the Avaya Merlin Magix phone system.

Help Desk Support:

• Provide tier 1 and tier 2 technical support, resolving a wide range of user issues promptly and effectively.

Windows Systems Management:

• Configure and optimize Windows 10 and 11 operating systems on desktops and laptops.
• Install and update essential software applications, including Microsoft Office 365 and antivirus programs.
• Diagnose and resolve hardware and software issues to minimize downtime and maintain productivity.
• Integrate Windows devices into corporate networks, ensuring seamless connectivity with printers, servers, and other network resources.
• Provide technical support and training to users on Windows features.

ISC Systems Management:

• Manage Cisco Meraki dashboard, firewall, switches, access points, and cameras.
• Handle Ubiquiti UniFi Wi-Fi Building Bridges.
• Manage Dell VxRail HCI System Software servers with VMware and Microsoft Servers 2012R2, 2019, and 2023.
• Administer Microsoft File & Print server, users, and company data.
• Administer and manage Microsoft Office 365 environments.
• Apply software updates and manage user access for various applications, including Steel Projects PLM 2024, Structural Material Manager, Aptean Made2Manage ERP, and The SMS Group Shop Floor Data Collection.
• Support Honeywell data collection devices.
• Manage backup services using Unitrends/Kaseya and Commvault Cloud SaaS.
• Implement virus protection using ArmorPoint, Cybereason, and TrendMicro.

Other Applications:

• Experience with Adobe Acrobat, Maxxess Systems (eAXxess software), AxTraxNG Access Control System Software, AutoDesk (AutoCad, Fusion, Inventor), Hypertherm Pronest, and BlueBeam.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Relevant network systems certifications or an associate’s degree may be considered.
• Proficiency in managing and configuring network systems and security measures.
• Strong problem-solving skills and the ability to work independently and as part of a team.
• Excellent communication skills and the ability to provide effective user support.
• Lifting capabilities - must be able to lift more than 50 lbs.

Preferred Experience:

• A minimum of two years of experience with virtualization technologies, cloud services, and network security.
• Familiarity with hardware maintenance and help desk support.
• Knowledge of ISC systems Microsoft networks and various software applications.