Senior Product Manager- Enterprise Master Patient Index
2 weeks ago
Kroger Health is seeking a highly motivated, results-oriented professional to join the Patient Personalization team as a Senior Product Manager for Enterprise Master Patient Index (EMPI). Our vision is to help people live healthier lives, and our mission is to improve health outcomes with simplified solutions that combine health, wellness, and nutrition. We strive to connect with people on an emotional and personal level to support their health and wellbeing through every step of their journey.
Your role involves designing and implementing an efficient and accurate Enterprise Master Patient Index (EMPI) system across Kroger's healthcare system. You will work closely with Kroger Pharmacy and Kroger Little Clinic stakeholders, engineering teams, third-party data providers and data governance groups to ensure the quality of patient data overall. To be successful in this position, it is necessary to have prior experience in Product Management leading products in the healthcare industry with proficiency in data management and EMPI.
Responsibilities for Candidates
- Identify product requirements and future enhancements through collaborative engagements to support product strategies
- Create, maintain and communicate product catalog roadmaps, including near-term delivery and 1-2 year product evolution, to engage stakeholders across the organization in aligning and supporting company and business unit strategies
- Create highly collaborative cross-functional partnerships across the Kroger matrix organization
- Identify, measure and improve key product catalog metrics to enhance the customer experience, and create a compelling, relevant product vision using web metrics, customer loyalty/insights, customer feedback/research and internal operational metrics
- Identify opportunities to create best-in-class capabilities by leveraging customer feedback and team knowledge/expertise in order to connect company strengths with available resources
- Develop a product plan and deliver breakthrough experiences to market by working with technical and non-technical partners; measure output, improve execution and continuously deliver production expectations
- Model Agile principles by maintaining a groomed backlog and providing 1-N prioritization for backlog
- Set criteria for Minimum Viable Product to increase the speed/frequency with which enhancements and new capabilities are delivered
- Travel to work campuses to attend company meetings
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Qualifications for Candidates
Minimum
- Bachelor's Degree computer science, business, marketing, or management or equivalent practical experience
- 5+ years of software development, product management or business analyst experience in an eCommerce business with demonstrated success in sales and/or customer use through the delivery of new/evolving products
- 5+ years of experience bringing customer-facing eCommerce or Omnichannel products to market
- Ability to identify metrics/key performance measures and use data to drive decisions that enhance the customer experience
- Proficient Microsoft Office skills
- Excellent communication, organizational and analytical skills
Desired
- 6+ years of health care product management
- Healthcare industry knowledge
- 4+ years working with engineering teams responsible for SaaS infrastructure and/or shared services
- Any digital product management experience with a multi-channel retailer
- Any experience using Atlassian products
- Any experience with iterative product development (Agile)
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Blue Ash, United States Kroger Technology & Digital Full timeKroger Health is seeking a highly motivated, results-oriented professional to join the Patient Personalization team as a Senior Product Manager for Enterprise Master Patient Index (EMPI). Our vision is to help people live healthier lives, and our mission is to improve health outcomes with simplified solutions that combine health, wellness, and nutrition. We...
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