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Product Leader

3 months ago

Jacksonville, United States RF-SMART Full time

Product Leader – Freight Shipping (TMS)

Jacksonville, FL Or Denver, CO Preferred, But Remote Considered

We exist to transform our customers and change lives


Headquartered in Jacksonville, FL, RF-SMART® is a global software company focused on delivering world-class mobile supply chain management (SCM) applications for inventory management, manufacturing, shipping, and related supply chain arenas across industries. If you are energized by transforming customers and changing lives by bringing software features to market that solve business problems, then RF-SMART may be right for you.


The Shipping Product Leader role is a strategic and visible position in our newest product line and this person will have a significant impact on our go-to market strategy. If you want to work with exceptional colleagues in a positive culture and have a passion for Product Management and track record in shipping solutions, let’s connect.


Summary:

At RF-SMART, our Product Managers own and set the strategic vision, strategy, and execution of their product lines. Through creativity, experience, collaboration, and persistence, they solve supply chain challenges for businesses in the markets we serve. They work closely with customers and can translate business needs and requirements into scalable technical solutions. Through an ability to establish great rapport with Engineering, Services, Sales and Marketing Teams, they work to ensure successful product outcomes. The ideal candidate will have a strategic view of the market, and the ability to synthesize input from data, customer feedback, internal stake holders, and market trends to influence and prioritize product investments.


Requirements

The official requirements are listed below, but here are some questions to help you see if this fantastic opportunity is for you:

  • Do you have experience with outbound fulfillment processes with focus on freight shipping (LTL, TL, etc.) and transportation management?
  • Do you have a successful track record of collaboration with stakeholders and customers?
  • Are you a leader who can cast a strategic vision and guide it to success by working with a variety of teams that include: Engineering, Marketing, Sales, Consulting Services and Support?
  • Are you comfortable, perhaps even energized by supporting Sales calls to convey our value proposition and/or serving as an SME for our product?


Duties & Responsibilities:

  • Define and manage vision, strategy, and roadmap for RF-SMART Shipping Freight Products
  • Stay on top of shipping market trends and translate customer needs into product features with use case scenarios
  • Lead cross functional team with voice of customer to build pragmatic and scalable product solutions that solve customer shipping needs
  • Drive roadmap deliverables and timelines
  • Be a strong team player who can lead innovation
  • Hands-on responsibility driving user stories, use cases, and ensuring a successful customer experience through feature prioritization, team-assigned tasks and pre-release testing
  • High engagement as SME with customers and prospects, including ability to demonstrate the product
  • Active stakeholder management with focus on product vision, roadmap development, and excellent communication
  • Drive enablement activities to ensure internal teams have sufficient product knowledge and resources to achieve product goals
  • Expected travel: 15-25%


Required Skills and Qualifications:

  • 7+ years of experience with freight Shipping and/or transportation management Software products and carrier integration (FedEx Freight, Old Dominion, YRC, and other national carriers as well as exposure to regional carriers)
  • 7+ years of relevant logistics and outbound fulfillment execution experience in freight shipping
  • Experience driving efficiencies into outbound and fulfillment operations to deliver business value
  • Outstanding communication, interpersonal, organizational, and writing skills
  • Excellent internal and external networking skills
  • Excellent presentation skills


Desired Skills and Qualifications:

  • Parcel and multi-model experience
  • NetSuite experience
  • Working understanding of how ERP systems operate and interact
  • Product management experience
  • Experience with feature delivery and tradeoffs of a product
  • Implementation and/or solution consulting experience
  • Pragmatic Marketing knowledge and/or certification


Employer does not sponsor applicants for employment visa status (e.g. H-1B visa status).


General Information:

The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned but rather to give personnel so classified a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer.