Commercial Escrow Specialist

Planet Home Lending, LLC, is a privately held, full-service, national mortgage lender and servicer company. Planet is FNMA and FHLMC approved and sells through the Retail and Correspondent Channels, offering FHA, VA, Conventional, USDA and many other products. Planet Home Lending continues to reach month over month sales and servicing increases Come join us

Job Summary

The primary purpose of the Commercial Escrow Specialist I (Hybrid Role) is to administer all aspects of the escrow account including tax, insurance, escrow analysis, and escrow account maintenance in the servicing system.

Essential Duties and Responsibilities

• Ensures real estate taxes and insurance are paid on a timely basis and premium updates are accurately populated into the servicing system. Researches and pays delinquent taxes. Contacts agencies, vendors, and borrowers when needed.
• Manages all account maintenance in the servicing system for escrow accounts including new account set up, deletion, and account changes.
• Monitors and supports the vendor relationships for Insurance, Real Estate Taxes, Loss Draft, and Flood.
• Supports servicing functions that require an in-office presence for completion including but not limited to mail, disbursement checks, and release processing.
• Monitors and supports the placement of lender-placed homeowners and flood insurance ensuring timely premium payments. Files claims with the vendor as appropriate.
• Completes the imaging of loan documents and other trailing documents for record retention.
• Ensures the timely completion of all escrow related notifications to customers as required by state and federal law including annual escrow analysis and short year statements. Researches escrow disputes from borrowers.
• Performs other duties as assigned.

Position Requirements

Education

• High school diploma or equivalent required

Experience

• Previous loan servicing, insurance or real estate tax experience preferred

Functional/Technical Skills

• Strong written and verbal communication skills
• Ability to problem solve and research issues when needed
• Displays strong organizational skills, attention to detail, and ability to handle multiple priorities
• Effectively manages time and meets deadlines
• Possesses strong mathematical skills
• Ability to analyze and interpret data

Benefits

Our benefits package includes three comprehensive medical, two dental, and vision plan options. We provide employer paid short-term and long-term disability insurance, basic life insurance, 401(k), 11 holidays and three weeks paid time off per year. We also offer supplemental benefits including life insurance, critical illness, and accident plans.

Environmental/Physical Demands

Work is typically performed in a standard office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sustain predictable work attendance, communicate with others, frequently required to stand, walk, sit, and use arms, hands and fingers to reach, handle or touch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Pursuant to the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required