Datacenter Technician

Our client, an American Artifical Intelligence company, is actively looking for a Data Center Technician to join their team in Fort Worth, Texas This is an onsite position, so candidates must be local to Forth Worth.

**This begins as a 6 month contract-to-hire with an opportunity to extend or convert at any time**

The role will be responsible for day-to-day data center support activities, including but not limited to:

• Server and network hardware installation, copper / fiber-optic cabling
• Layer 1 through Layer 3 troubleshooting and IT asset management.
• Monitor and respond to hardware and software issues, utilizing industry standard ticketing system and to provide clear, timely and appropriate customer communications.
• Make sure activities are aligned with Standard Operating Procedures (SOPs), Program, Safety and Security Policies in order to meet requirements for quality and quantity of work.
• Join an on-call rotation for after hours support
• Actively participate in the change management process, both checking in a monitoring production and preventative maintenances.
• Able to update asset management data as required, using scanners
• Effectively utilize ITSM / DCIM workflow management system
• Able to manage server, switch, router, storage and other hardware lifecycle processes
• Able to understand how to correctly and effectively run cabling - e.g. power, Cat6, SM/MM fiber optic and IB
• Able to operate material handling equipment - pallet jacks and forklifts, if certified.
• Able to learn new systems, methodologies and procedures, including different types software/ hardware
• Must be comfortable with TCP/IP and performing basic configuration of networking HW
• Must be conversant in ethernet technologies at higher speeds 100Gpbs & 400Gbps

Required Experience:

• 2-3 years Rack and Stack experience
• OS provisioning/reprovisioning (e.g., from USB or network share)
• Boot strapping network devices and configuring IP addresses on these devices
• 1-2 years Basic Linux and scripting experience (e.g., checkout repo from GitHub, set up Linux environment, run and troubleshoot Ansible script)
• DNS/DHCP
• Working knowledge of one or more ticketing systems, Jira preferred
• Working knowledge of server hardware (HP, Dell, Supermicro servers)
• Working knowledge of basic networking components and protocols (Cisco, Arista, Juniper)
• Knowledgeable in data center practices (e.g. fault tolerance, redundant cabling, calculating power usage, teaming, etc.)
• Strong cable management skills and experience running fiber and copper in a data center.
• Basic understanding of electrical, HVAC, and cable infrastructure
• Excellent verbal and written communication skills

Plus Skills

• Experience with O365 software desired
• Certifications in Data Center technologies are desired. (CCNA, CCENT)
• CompTIA Server + certification (preferred)
• ITIL Foundation certification (preferred)