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Operations Engineer

3 months ago

Dallas, United States Mobileum Full time

About Us:

Mobileum is a leading provider of Telecom analytics solutions for roaming, core network, security, risk management, domestic and international connectivity testing, and customer intelligence. More than 1,000 customers rely on its Active Intelligence platform, which provides advanced analytics solutions, allowing customers to connect deep network and operational intelligence with real-time actions that increase revenue, improve customer experience, and reduce costs.


Headquartered in Silicon Valley, Mobileum has global offices in Australia, Dubai, Germany, Greece, India, Portugal, Singapore and UK with global HC of 2000+.


Join Mobileum Team


At Mobileum we recognize that our team is the main reason for our success. What does work with us mean? Opportunities


Position : Operations Engineer


Job description:

  • We invite you to be part of our diverse, passionate and hard-working team, managing systems for large customers who need to crunch through Tbps of data in real-time. Our approach is relentless performance-oriented software engineering vs. server sprawl in our customers' data centers. You will use the latest high-end hardware and continuously devise ways to push the envelope of software performance.
  • We are a team of highly adaptable system administrators, dealing with multiple tasks and systems — from wonderful Linux firewall, data processing, to configuring advance traffic filtering systems for a large quantity of machines, we do it all. We participate and support in all aspects of the projects delivery to our clients, collaborating closely with Mobileum teams of Client Partnerships, Data Scientists and Developers and most importantly our Customers and End Users.
  • It is our role to work collaboratively with the other Engineering teams to deploy and operate our systems, help automate and streamline our operations and processes, build and maintain tools for deployment, monitoring and operations, and troubleshoot and resolve issues in our different environments.


Desired Profile:


  • As Operations Engineer, you will be responsible for assisting end-to-end in the deployment of new projects — from the development of design and dimensioning, to providing guidance in defining the operational requirements and development forecasts to allow for timely and accurate planning of projects, up to the execution itself by installing the solution into our customer premises and deploying the system.
  • You will also participate in proactive and reactive support.
  • You will engage directly with customers, troubleshoot and execute solutions to ensure customers satisfaction via several maintenance activities, including performance monitoring, resources utilization, health checks as well as periodic or ad-hoc software updates.


Technical Skills:


  • Minimum Bachelor’s Degree in Telecommunications Engineering or Computer Science
  • High proficiency with Linux system & development tools
  • Strong grasp of server orchestration, automation tools and configuration principles.
  • Strong understanding of networking from principles to application.
  • Familiar to strong understanding on Containers, Kubernetes, Micro Services, etc.
  • Familiar with general Infrastructure setups. Servers, switches, SAN Storage, Cloud.
  • Basic and medium understanding of the 3GPP Standard. Familiar with Core Networks and Mobile Standards.
  • Good communication, soft skills, team work skills and can-do attitude.
  • Familiar with ITIL and PMP processes


Work Experience: 7- 9 Years

Educational Qualification : B.Tech / BE / MTech