Seasonal Associate, MaxMara Soho
4 weeks ago
TITLE: Seasonal Temp
REPORTS TO: Store Manager
OVERALL DUTIES:
The Seasonal Assistant Client Advisor is responsible for sharing the methodology and DNA of the company to clients in order to drive sales, grow the base, and sustain the brand. The Assistant Client Advisor will be a team player by supporting the team as needed and delivering the highest standards of client experience.
CORE RESPONSIBILITIES:
- Welcoming, listening to customers’ needs, and orienting them within the store.
- Provides the best service, assisting the store team and clients through the selling ceremony.
- Providing support to the team while clients try products on.
- Serving as a liaison between the sales team and the clients.
- Interacting with customers to ensure client satisfaction.
- Packing and providing support during checkout.
- Ensure customers’ needs are surpassed without hesitation.
- Maintain a positive outlook and professional demeanor while supporting company initiatives and the team.
- Promotes a positive working environment through effective communication amongst peers, Management, and the Corporate office.
- Support colleagues with product replenishment and stock activities, and administrative activities to ensure store efficiency.
- Ensure that products are ready for sale by following visual guidelines.
REQUIRED SKILLS/EDUCATION
- Minimum 1 year of Retail or Hospitality experience; luxury a plus
- Strong interpersonal, organizational, and communication skills
- Strong understanding of Customer Service needs and Customer
priorities
- Strong attention to detail and ability to multi-task
- Ability to work retail hours, including evenings and weekends.
- Proficient computer skills
Max Mara is an Equal Opportunity Employer. M/F/D/V
Max Mara is an Equal Opportunity Employer. M/F/D/V
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