Field Service Technician

3 weeks ago


Reno, United States Apex Systems Full time

Responsibilities:


  • Solve business systems, networking, and application problems for standard industry servers and complex clustered environments.
  • Deliver reactive and proactive activities according to Service Level Agreements to ensure customer satisfaction and loyalty.
  • Provide direct post-sales technical support on-site for both reactive and proactive customers.
  • Maintain a high level of customer satisfaction by ensuring clear business and technical solution alignment, clarifying customer needs, and ensuring they are met.
  • Responsible for HP Total Customer Experience, revenue growth, profitability, and account retention.


Primary Responsibilities:

  • Apply basic knowledge of job skills and company policies and procedures to complete various assignments and tasks.
  • Understand the general and technical aspects of the job.
  • Work on assignments that are routine to moderately complex, requiring basic problem resolution and independent judgment.
  • Organize own tasks and receive general instructions on all work.

Qualifications:

  • Minimum Vocational/Diploma/Associate Degree (technical field) with 1-2 years of related working experience, or a Degree holder with less than 1 year of relevant working experience.


Paid Miles @ $.63/mile

Hours Mon-Fri 8-5 + some weekends



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