Assistant Club Manager

3 weeks ago

Chatham, United States The Noe Pond Club Full time

The Noe Pond Club is a private family-focused club located on 35 beautiful acres in Chatham, NJ.


We are looking for a Summer Seasonal Assistant Manager.


Role Description

This is a seasonal summer (June-Aug) on-site role as Assistant Manager at The Noe Pond Club in Chatham, NJ. The Assistant Manager will be responsible for working with the Director and other Assistant Manager overseeing a team of employees, ensuring the day-to-day operation of the facility, coordinating events and activities, managing membership programs, handling finances and budgeting, and maintaining relationships with various stakeholders.


Responsibilities:

  • Oversee daily operations of all aspects of the Club.
  • Manage Assistant Managers, Department Heads, and other seasonal staff on a daily basis.
  • Create and maintain a first-class service culture throughout the club property.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Disseminate information effectively and coordinate activities between departments on a timely basis.
  • Confer regularly with staff to coordinate activities, assign and check work, and resolve problems.
  • Consistently engage members, to ensure highest-quality experience in all aspects of the Club.
  • Provide quality leadership in a positive and upbeat manner for the members, guests and staff.
  • Address and resolve all member and guest complaints and suggestions, including general service, employee attitude, maintenance, and presentation of Club operations.
  • Maintain an effective communication program where employees are treated in a fair, structured and consistent manner.
  • Organize and staff special events as needed.
  • Keep Management informed of potential problems and activities related to the smooth operation of the Club.
  • Monitor payroll records to control overtime and maintain labor costs within budgetary guidelines.
  • Monitor and assess product quality, satisfaction, and trends to determine if any change in programs or strategy is required.
  • Ensure that food handling and safety guidelines are in effect and followed.


Qualifications

  • Leadership and Management skills
  • Strong communication and interpersonal skills
  • Organizational and Time Management skills
  • Experience in Facility and Event Management
  • Budgeting and Financial Management skills
  • Customer Service skills
  • Attention to Detail and Problem-Solving skills
  • Bachelor's degree in Business, Hospitality Management, or related field
  • Experience in a similar role in the hospitality or country club industry is a plus
  • Familiarity with local community and surrounding areas


Please Note: A final and important step in our hiring process is for candidates to arrange personal reference calls with former managers and others we may choose.

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