Bilingual Human Resource Shared Services Associate

Found in: Appcast Linkedin GBL C2 - 2 weeks ago


Charlotte, United States TalentBridge Full time

Are you a motivated customer service focused individual with a passion for the human resources? Are you ready to work with an amazing team and a global organization? Do you speak fluent Spanish?


One of our favorite clients is currently looking for a Leave of Absence Coordinator to support the Leave Administration team in a shared service, remote environment. This role will involve heavy phone work as you are communicating with employees about STD, FMLA and ADA. In this role you must have a passion for helping others.


This role is fully remote, but the training will occur on site in the Charlotte market. You must be local to the Charlotte market.


Key Functions of the role:

  • Be the forefront of support for inbound calls from employees who are on leave, have questions about medical leaves or are returning from a leave.
  • Keep records of all call conversations in leave system in a comprehensible way
  • Research and resolve discrepancies between associates and leave request
  • Maintain leave of absence documentation, files and data
  • Reviews file notes and explain leave process to associates and managers
  • Coordination of Salaried Short Term Disability with Corporate payroll
  • Compiles employee data and submits information regarding any state leave
  • Monitors and tracks leave of absences and follows up on required paperwork such as medical certification, request for extended leave, and other required information
  • Works with associates keeping them informed of any employee’s leave of absence.


Key Qualifications

  • You are all about your customer
  • You love interaction and helping others via phone, email, or in person
  • 1+ years of customer interaction via phone preferred but customer service experience is great (call center experience is a plus)
  • Bachelor’s degree or equivalent experience
  • Excellent communication and organizational skills
  • Team player who is friendly, outgoing and creative
  • Thrive working in a fast-paced, dynamic environment with strong time management and ownership of deliverables
  • Detail oriented with ability to analyze, problem solve, organize and manage multiple priorities
  • You are analytical and critically think in a fast paced environment where no two days are the same
  • Tech savvy, you know Microsoft Office and are able to pick up new technology
  • Typing while someone is talking to you is fun, must have strong typing skills and the ability to multi-task
  • Last but not least, you want to learn, get into a company that will support your career growth with endless opportunity to move forward and progress in your career


Training is onsite for the 1st 2 weeks- Role is 100% remote after that but candidates must leave within driving distance of Charlotte, NC.



  • Charlotte, United States Eaton County Health & Rehabilitation Services Full time

    Job DescriptionJob DescriptionEaton County Health and Rehabilitation Services is looking for a Human Resources Specialist to join our team.The candidate should have experience in the following areas; Employee programs, payroll processing, interviewing and hiring hourly staff, applicant tracking systems, attendance tracking, background checks, benefit...

  • Sales Executive

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago


    Charlotte, United States Associate Staffing Full time

    Looking for an exciting opportunity to advance your sales career? Come join our dynamic team at Associate Staffing as a Sales Executive! As one of the fastest-growing staffing companies, we're seeking a self-motivated and passionate sales professional to help us expand our business.How do you know if this is for you?You have experience in...


  • Charlotte, United States Nederman Full time

    At Nederman,our mission is to protect people, planet, and production from harmful effects of industrial processes. By doing that, we contribute to efficient production, environmental benefits, and safer workplaces. Clean air is a cornerstone of sustainable production. Nederman is committed to providing our customers with leading engineering, design and...


  • Charlotte, United States Nederman Full time

    At Nederman, our mission is to protect people, planet, and production from harmful effects of industrial processes. By doing that, we contribute to efficient production, environmental benefits, and safer workplaces. Clean air is a cornerstone of sustainable production. Nederman is committed to providing our customers with leading engineering, design and...


  • Charlotte, United States Nederman Full time

    At Nederman, our mission is to protect people, planet, and production from harmful effects of industrial processes. By doing that, we contribute to efficient production, environmental benefits, and safer workplaces. Clean air is a cornerstone of sustainable production. Nederman is committed to providing our customers with leading engineering, design and...

  • Human Resources Manager

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago


    Charlotte, United States Nederman Full time

    At Nederman, our mission is to protect people, planet, and production from harmful effects of industrial processes. By doing that, we contribute to efficient production, environmental benefits, and safer workplaces. Clean air is a cornerstone of sustainable production. Nederman is committed to providing our customers with leading engineering, design and...

  • Human Resources Manager

    Found in: Appcast Linkedin GBL C2 - 3 days ago


    Charlotte, United States Honour Consulting Inc. Full time

    Our client is a Charlotte, NC based national specialty contractor who is looking for a Human Resource Manager. This person will oversee HR functions and recruitment for the company. *Prior industry experience is required for this positionResponsibilitiesSupport the full scope of Human Resources responsibilities and partner with the organization on strategic...


  • Charlotte, United States Martin Marietta Full time

    DescriptionPosition SummaryThe Human Resource Manager is directly responsible for leading multi-district human resources functions that support Company and East Division goals and expectations. This position will lead all human resources generalist activities at their respective districts to build and drive best in class marketing, hiring, development and...


  • Charlotte, United States Kimmel & Associates Full time

    About the Company: A regional leader in the sales and service of construction equipment. The company has been in business for over 12 years and represents one of the top 4 global construction equipment manufacturers. The company considers its employees to be their most important asset. By recruiting the most highly trained employees, they set their mark...


  • Charlotte, United States CareerBuilder Full time

    About the Company: A regional leader in the sales and service of construction equipment. The company has been in business for over 12 years and represents one of the top 4 global construction equipment manufacturers. The company considers its employees to be their most important asset. By recruiting the most highly trained employees, they set their mark...


  • Charlotte, United States Medical Facilities of America Full time

    Attention HR professionals! Are you an organized, energetic team player, and a leader in the HR field? Charlotte Health & Rehabilitation Center i n Charlotte is seeking a dynamic human resources professional who leads by example, maintains integrity, and enjoys working in a fast paced, multi-tasking environment. If you are interested in challenge, reward,...


  • Charlotte, United States CareerBuilder Full time

    Eaton County Health and Rehabilitation Services is looking for a Human Resources Specialist to join our team. The candidate should have experience in the following areas; Employee programs, payroll processing, interviewing and hiring hourly staff, applicant tracking systems, attendance tracking, background checks, benefit coordination, leave management,...


  • Charlotte, United States Waste Connections Full time

    **Job Description** Waste Connections Eastern Region Office located in Charlotte, NC has an opening for an HR Coordinator. In this position you will be a valuable part the Region Human Resources team. **As the Region Human Resources Coordinator you will get to:** + Contribute to various Human Resources related projects and processes, working with the Central...


  • Charlotte, United States Bank of America Full time

    Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for...

  • Bilingual Recruiter

    7 days ago


    Charlotte, United States CareerBuilder Full time

    Job Description Job Description We are seeking a Bilingual Recruiter to join our team! You will perform activities in human resources from recruiting new hires to retaining existing hires. Responsibilities: Screen, recruit, and interview potential employees On-board and train new employees Implement company culture, values and policies Provide management...


  • Charlotte, United States Waste Connections Full time

    Job Description Waste Connections Eastern Region Office located in Charlotte, NC has an opening for an HR Coordinator. In this position you will be a valuable part the Region Human Resources team. As the Region Human Resources Coordinator you will get to: Contribute to various Human Resources related projects and processes, working with the Central Region...


  • Charlotte, United States Addison Group Full time

    Role: Human Resource Coordinator Location: Charlotte, NC Type: Contract to HireOverview: We are seeking a highly motivated and bilingual Human Resources Coordinator to join our team in a contract-to-hire role. You will play a key role supporting our construction manufacturing operations by providing efficient and comprehensive HR support, including...


  • Charlotte, United States Charlotte Pediatric Dentistry Full time

    Job DescriptionJob DescriptionWe are professional, agile, rewarding and our goal is to Simply do the right thing by Always Putting the Patient First..Our work environment includes:Modern office settingFood providedModern office settingGrowth opportunitiesCompany perksOn-the-job trainingSafe work environmentLively atmosphereJob Overview:We are seeking an...


  • Charlotte, United States Bath Fitter Full time

    Job Summary: The Human Resources Coordinator supports the HR team in various administrative tasks and functions to ensure efficient operations within the department. This role involves assisting with recruitment, employee relations, benefits administration, HRIS maintenance, and other HR-related activities. The Human Resources Coordinator serves as a point...


  • Charlotte, United States Sonic Automotive Full time

    Accounting Analyst- Shared Service in Charlotte, NC at Sonic Automotive Location: 11405 North Community House Road Charlotte, NC 28277 Job Type: Other Experience: Associate Job Description Job Summary An Accounting Analyst in the Shared Services Center - General Accounting department performs processing- and transaction-level accounting and control...