Bilingual Admissions Operations Coordinator
3 weeks ago
Job Description: Admissions Operations Coordinator
Position Overview:
The Admissions Operations Coordinator is responsible for overseeing the day-to-day operations of the admissions office, including open and closing procedures, supervision of the admissions team, inventory management, and ensuring seamless prospect handling from lead to enrollment. This role involves collaborating closely with the academic, accounting, and operations teams to ensure adherence to state and accreditation standards while maintaining a high level of student satisfaction.
Key Responsibilities:
- Open and close the admissions office, ensuring all necessary tasks are completed efficiently.
- Supervise the admissions team, providing guidance and support as needed.
- Manage inventory of admissions materials and resources.
- Ensure all prospects receive comprehensive support throughout the enrollment process, from initial inquiry to enrollment.
- Provide timely operations reports as required by deadlines.
- Collaborate with department chairs and academic teams to streamline processes and ensure alignment with academic goals.
- Manage daily correspondence, telephone follow-up, emails, and inquiries from prospective students.
- Implement and maintain compliance with state and accreditation standards.
- Develop and implement an effective, streamlined admissions process on a 24/7 basis to ensure compliance and student satisfaction.
- Meet performance expectations for customer service, teamwork, resource utilization, and staff and self-development.
- Manage team processes, including workflows and information uploads.
- Work on projects involving report writing, data collection and analysis, and presentation creation.
- Proactively provide recommendations for process improvements, tracking workflows, diagnosing issues, and identifying solutions.
- Demonstrate excellent verbal/written communication and interpersonal skills.
- Work effectively with diverse student populations.
- Extrapolate and tabulate data from online databases.
- Proficiency in educational technology and student information systems.
- Prioritize job tasks effectively.
- Exhibit strong leadership and team management skills.
- Multitask and prioritize in a dynamic environment.
- Demonstrate problem-solving and decision-making capabilities.
- Commit to student success and academic excellence.
Qualifications:
- Associate's degree in a relevant field (Education, Business Administration, etc.).
- Previous experience in admissions or related field preferred.
- Familiarity with state and accreditation standards.
- Proficiency in educational technology and student information systems.
- Strong leadership, organizational, and communication skills.
- Ability to work effectively in a diverse team environment.
- Demonstrated ability to prioritize tasks effectively and manage multiple responsibilities simultaneously.
This position offers an exciting opportunity to play a pivotal role in the admissions process and contribute to the success of our academic institution. If you possess the qualifications and skills outlined above, we encourage you to apply.
This position requires an evening schedule from Monday to Thursday until 10 pm and on Sundays until 3 pm.
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