Director of Field Services

4 weeks ago

North Canton, United States Combi Packaging Systems LLC Full time

Come join our team


We are looking to fill a Director of Field Services position, seeking an individual who can establish and maintain customer relationships, establish customer service policies and practices, provide high-level technical and product support, and supervise and develop customer success teams.


The Role

Primary responsibilities include:

  • Develop and manage long-term equipment service and customer engagement programs to increase warranty attachment rates and service contract sales.
  • Grow and manage a profitable aftermarket service and parts department with responsibility for generating new service contracts, managing field teams, and recommending upgrades to customers.
  • Increase revenue generation through a variety of avenues including after-sale upgrades, warranty sales, service contract add-ons, and spare part sales.
  • Manage teams of field service technicians and schedule retrofit, repair, modification, upgrade, and maintenance activities for automated industrial production lines.


Supervisory Responsibilities

As a leader, the successful manager will:

  • Recruit, interview, hire and train departmental staff.
  • Oversee the daily workflow of the department.
  • Provide constructive and timely performance evaluations.
  • Handle discipline and termination of employees in accordance with company policy.


Required Skills/Abilities

  • Excellent verbal and written communication skills
  • Excellent interpersonal and customer service skills
  • Excellent organizational skills and attention to detail
  • Strong analytical and problem-solving skills
  • Strong supervisory and leadership skills
  • Proficient in Microsoft Office Suite


Qualifications and Candidate Background

The ideal candidate will have:

  • More than five years’ directly related team management experience in a technical manufacturing environment.
  • Bachelor’s degree required, ideal candidates will have a strong technical background (engineering, etc.).
  • Demonstrated technical proficiency, strong planning skills, and good judgment.
  • Willingness to take on responsibility and provide technical direction.
  • Proven ability to balance competing priorities in a complex manufacturing environment.

  • Spare Parts Director, Field Services, North America

    5 days ago

    North Canton, United States Diebold Corp Full time

    Expect more. Connect more. Be more at Diebold Nixdorf.  Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role. As Spare Parts Director, Field Services, North America, you...

  • Spare Parts Director, Field Services, North America

    1 hour ago

    North Canton, United States Diebold Full time

    Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million peoplearound the globebank and shop in thishyper-connected, consumer-centric world. Join us inconnecting people to commerce in this vital, rewardingrole. As Spare Parts Director, Field Services, North America, you provide leadership...

  • Field Service Dispatcher

    1 week ago

    North Canton, United States Diebold Incorporated Full time

    Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million peoplearound the globebank and shop in thishyper-connected, consumer-centric world. Join us inconnecting people to commerce in this vital, rewardingrole. Serves as the primary point of contact for Field Operations personnel and as a...

  • Director of Clinical Services

    2 weeks ago

    North Canton, United States SimiTree Talent Solutions Full time

    Director of Clinical Services - Home Health If you are an experienced Director of Nursing / DON, Director of Patient Care Services / DOPCS, Director of Clinical Services / DOCS, Clinical Manager, Clinical Supervisor, or Patient Care Manager with Home Care experience, then you need to read on... Director of Clinical Services Opportunity Description   Our...

  • Director of Field Services

    5 days ago

    North Stonington, United States AZ Corporation Full time

    Position Summary: This position encompasses a variety of responsibilities relating to project management, strategic planning, and client customer service. The Director of Field Services is expected to assist with the day-today operations of the AZ Team, supporting plans and policies to achieve overall corporate objectives to insure maximum operating results....

  • Director of Field Services

    3 weeks ago

    North Stonington, United States AZ Corporation Full time

    Position Summary : This position encompasses a variety of responsibilities relating to project management, strategic planning, and client customer service. The Director of Field Services is expected to assist with the day-today operations of the AZ Team, supporting plans and policies to achieve overall corporate objectives to insure maximum operating...

  • Installation Field Manager

    4 weeks ago

    North Billerica, United States Parterre Garden Services Full time

    We are seeking a dedicated Field Manager to join our team. This role is a leadership and mentorship position, reporting directly to the Field Director and occasionally to the Department Director. The Field Manager will be responsible for project management, quality control, and maintaining overall site conditions. This role requires a balance of on-site...

  • Director, Field Operations

    4 weeks ago

    Morrisville, North Carolina, United States Affordable Care LLC Full time

    Overview: JOB PURPOSE:   The Director, Field Operations is a key member of ACI, responsible for leading a team of Field Managers and with direct P&L responsibility for a specified region of 30-50 Affordable Care PO and PLLC locations. Responsible for establishing annual, quarterly, and monthly financial and operational recommendations for the region, in...

  • Greeting Card Merchandiser

    4 weeks ago

    North Canton, United States Field Force Merchandising Full time

    Job DescriptionJob DescriptionAssignment description:Field Force Merchandising is currently seeking part time retail service merchandisers to maintain GREETING CARD displays once per month.Pay rate $17 per hour HIRING ASAPThis is an Independent Contractor positionAlthough this is a part-time position and will offer work on additional programs we have in...

  • Director Human Resources

    4 weeks ago

    North Canton, United States Job Juncture Full time

    The Human Resources Director (HR Director) is responsible for all HR related activities in multiple manufacturing sites in the Cleveland area (Union & Non-Union). This generalist role will support the business needs and the implementation of company strategy and objectives. This position is responsible for driving engagement and supporting/creating...

  • Field Service Technician

    4 weeks ago

    Canton, United States Schuler North America Full time

    ResponsibilitiesRepair or assemble Schuler products and equipment and various assemblies of parts of various types and sizes. Technicians will be required to perform mechanical, assembly, hydraulic and pneumatic assembly and test functions.Maintain familiarity with general machine assembly, including fluid technology, via training at SIC or at other Schuler...

  • Field Service Technician

    4 weeks ago

    Canton, United States Schuler North America Full time

    ResponsibilitiesRepair or assemble Schuler products and equipment and various assemblies of parts of various types and sizes. Technicians will be required to perform mechanical, assembly, hydraulic and pneumatic assembly and test functions.Maintain familiarity with general machine assembly, including fluid technology, via training at SIC or at other Schuler...

  • Field Service Technician

    4 weeks ago

    Canton, United States Schuler North America Full time

    ResponsibilitiesRepair or assemble Schuler products and equipment and various assemblies of parts of various types and sizes. Technicians will be required to perform mechanical, assembly, hydraulic and pneumatic assembly and test functions.Maintain familiarity with general machine assembly, including fluid technology, via training at SIC or at other Schuler...

  • Director of Veterans’ Services

    4 weeks ago

    North Reading, United States Town of North Reading Full time

    The town of North Reading seeks qualified applicants for the Director of Veterans' Services. This position is responsible for determining eligibility and administering state benefits in accordance with Chapter 115 of the Massachusetts general laws (MGL) and Title 108 of the code of Massachusetts regulations (CMR) to veterans and their families. Prepares and...

  • Home Health

    6 days ago

    Canton, United States Absolute Companies Full time

    Director of Professional Services (DPS)Sign-On Bonus IncludedPOSITION SUMMARY: The Director of Professional Services (DPS) acts under the direction of the Executive Director/Administrator of Absolute Home Health. This position is responsible for the day-to-day oversight and administration of the home health program, including the supervision of all home...

  • Home Health

    1 week ago

    Canton, United States Absolute Companies Full time

    Director of Professional Services (DPS)Sign-On Bonus IncludedPOSITION SUMMARY: The Director of Professional Services (DPS) acts under the direction of the Executive Director/Administrator of Absolute Home Health. This position is responsible for the day-to-day oversight and administration of the home health program, including the supervision of all home...

  • Home Health

    4 weeks ago

    Canton, United States Absolute Companies Full time

    Director of Professional Services (DPS)Sign-On Bonus IncludedPOSITION SUMMARY: The Director of Professional Services (DPS) acts under the direction of the Executive Director/Administrator of Absolute Home Health. This position is responsible for the day-to-day oversight and administration of the home health program, including the supervision of all home...

  • Associate Athletic Director

    2 weeks ago

    Canton, United States Ohio Department of Education Full time

    JOB DESCRIPTION Associate Athletic Director Position Purpose: The position shall have responsibility for assisting the Athletic Director in the over-all management of the Plain Local School District Interscholastic Athletic Program. Reports to: Athletic Director/Building Principal Essential Functions: * Assists the Athletic Director in supervising...

  • Project Archaeologist

    3 weeks ago

    Raleigh, North Carolina, United States AECOM Full time

    Job Description AECOM is actively seeking a highly talented Project Archaeologist / Field Director for the Raleigh, NC Office. The Project Archaeologist will provide support to cultural resource projects predominately in North Carolina, but may support project throughout the Mid-Atlantic, greater US, and potentially international work, as available. The...

  • Director of Nursing

    2 weeks ago

    Canton, United States Bickford of Canton Full time

    Bickford of Canton - Join our DYNAMIC team at Bickford Senior Living as a Health & Wellness Director! The HWD is the clinical leader who supports the clinical operations within the branch. This position works closely with the Director to ensure the branch is a thriving and vibrant environment for our residents! This position offers a full suite of benefits...