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2 weeks ago
The Application Training and Support Lead is tasked with cultivating and maintaining a comprehensive understanding of the application and its associated workflows. This role encompasses strategic planning, coordination, implementation, management, training, and support for all facets of application-related activities, including upgrades and GoLives.
Title: Application Training and Support Lead
Location: Dayton, OH
Duration: 12 Month Initial Contract
General Responsibilities:
- Develop and maintain an extensive understanding of the application and its workflows.
- Strategically plan, coordinate, implement, manage, train, and support all application-related activities.
- Create project plans, allocate resources, and ensure collaboration among team members, IT, and stakeholders.
- Oversee the development and revision of application-related training materials.
- Foster strong relationships and communication with user groups and IT teams.
- Participate actively in team meetings and contribute to related initiatives.
- Lead in the construction of training environments and provide essential support to physician end users.
Experience:
- Minimum Level of Experience Required: 3 - 5 years of job-related experience
-Experience in an acute healthcare setting
-Experience teaching diverse learners, proficiency in Microsoft Office, experience managing projects
-Experience using electronic medical records
Education: Master's degree
Additional Requirements: Type of Degree: Clinical Informatics, Education, Management, Nursing, RPh, or related Clinical Specialty
Licensure/Certification/Registration: Certification in appropriate EPIC application(s) within 1 year of hire
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