Field Service Master Technician

2 months ago

Waltham, United States Centric Business Systems - powered by UBEO Full time

UBEO Business Services, the premier provider of business technology products and services, is seeking to hire an Field Service Master Tech to join our team.

UBEO is a distributor/servicer of document equipment and software solutions. Primary products include Xerox, Ricoh, Canon and Konica Minolta multi-functional equipment and Kyocera printers. UBEO specializes in electronic document management software and integrations.

Purpose

This is a master level position in a territory assignment with a high degree of troubleshooting ability and is capable of handling the full array of products serviced by UBEO BUSINESS SERVICES. The individual is responsible for the timely and cost-effective maintenance and repair of office product equipment and for promoting and maintaining a high level of customer satisfaction with UBEO BUSINESS SERVICES products and service, thereby influencing the sales of our office equipment and print solutions.

Responsibilities

The primary responsibilities of this position is as follows:

  • Maximize equipment up-time through timely response and effective and efficient repair with selective customer training to ensure high levels of customer satisfaction
  • Assist with the development of FSAT’ and FST’s assigned to the Field Service Team through technical assistance and product symptom/solution sharing
  • Manage the utilization of assets and resources to achieve targeted financial results and create superior value for UBEO BUSINESS SERVICES and our customers
  • Analyze customer needs, recognize business opportunities, and influence sales volume growth
  • Communicate and interact with customers, field service, sales, management, and administration in a way that is courteous, positive, and professional
  • Complete all administrative aspects of the job on time and error-free
  • Provide accurate feedback with call close information, parts usage reporting, and customer meter readings
  • Perform other activities that support UBEO BUSINESS SERVICES and our service organization

Job Related Dimensions

  • Technical knowledge/skills
  • Analysis (problem identification)
  • Attention to Detail
  • Customer service orientation
  • Business skills
  • Communications - verbal and written
  • Planning and organizing, (work management)
  • Teamwork (cooperation)
  • Work standards (concern for quality)
  • Follow-up

Qualifications

  • High School or GED
  • Associate Degree or equivalent technical training
  • Successful completion of:
    • A+ Certification (or equivalent experience)
    • 6 Manufacturer Training Classes
  • 5+ years industry experience

Physical Demands & Work Environment

  • Ability to operate a motor vehicle for travel to client sites
  • Ability to stand/walk for prolonged periods at times
  • Ability to lift 50+lbs on occasion

UBEO offers a competitive compensation package. UBEO also offers an excellent benefits package which is a significant part of our employee's total compensation. We strive to provide a broad range of competitive benefits designed to meet your personal needs and priorities. Our comprehensive benefits package includes:

  • Choice of medical, dental and vision plans that provide our employees and their families with high-quality healthcare, including orthodontia for both adults and child(ren)
  • Generous Company Paid Health Reimbursement Account Options to defray deductible expenses
  • Company paid life and accidental death and dismemberment insurance for you, your spouse and child(ren)
  • Flexible Spending and Health Savings Account Options - Set aside pre-tax dollars to cover out-of-pocket expenses related to health or dependent care
  • Voluntary coverages at low group rates including Aflac Insurance - In the event of death or disability, you can help protect your family against the loss of income with various types of insurance
  • Pet Insurance, breathe easy knowing Nationwide has your pets covered
  • Pre-paid legal coverage, access to experienced attorneys that can help you with any legal issue 24/7
  • A generous wealth accumulation program will help you achieve financial security for retirement. We offer a 401(K) Plan w/ Match upon eligibility and Free Financial Counseling
  • Generous vacation, holiday, and sick leave programs - as we believe that taking advantage of time away from work is essential for a well-balanced life

UBEO is an Equal Opportunity Employer and considers applicants for all positions without regard to age, sex, color, race, religion, national origin, disability, genetic information or predisposition, military/veteran status, citizenship status, marital status or any other group protected by applicable federal, state or local laws.

  • Field Service Master Technician

    4 weeks ago

    Waltham, Massachusetts, United States Centric Business Systems - powered by UBEO Full time

    Job Title: Field Service Master TechnicianCentric Business Systems - powered by UBEO is seeking a highly skilled Field Service Master Technician to join our team.Job SummaryWe are looking for a seasoned Field Service Master Technician to provide expert-level technical support and maintenance services to our customers. The ideal candidate will have a strong...

  • Field Service Master Technician

    4 weeks ago

    Waltham, Massachusetts, United States Centric Business Systems - powered by UBEO Full time

    Job Title: Field Service Master TechnicianCentric Business Systems - powered by UBEO is seeking a highly skilled Field Service Master Technician to join our team.Job Summary:We are looking for a seasoned Field Service Master Technician to provide exceptional technical support and service to our customers. The ideal candidate will have a strong background in...

  • Master Field Service Technician

    3 weeks ago

    Waltham, Massachusetts, United States Centric Business Systems - powered by UBEO Full time

    Job DescriptionCentric Business Systems - powered by UBEO is seeking a highly skilled Field Service Master Technician to join our team in providing top-notch maintenance and repair services for office product equipment.This is a master level position in a territory assignment with a high degree of troubleshooting ability and is capable of handling the full...

  • Field Service Master Technician

    3 weeks ago

    waltham, United States Centric Business Systems - powered by UBEO Full time

    UBEO Business Services, the premier provider of business technology products and services, is seeking to hire an Field Service Master Tech to join our team.UBEO is a distributor/servicer of document equipment and software solutions. Primary products include Xerox, Ricoh, Canon and Konica Minolta multi-functional equipment and Kyocera printers. UBEO...

  • Field Service Master Technician

    2 months ago

    waltham, United States Centric Business Systems - powered by UBEO Full time

    UBEO Business Services, the premier provider of business technology products and services, is seeking to hire an Field Service Master Tech to join our team.UBEO is a distributor/servicer of document equipment and software solutions. Primary products include Xerox, Ricoh, Canon and Konica Minolta multi-functional equipment and Kyocera printers. UBEO...

  • Game Master

    4 weeks ago

    Waltham, Massachusetts, United States Escapology Full time

    Join Our Team as a Game Master at EscapologyWe're seeking a highly skilled and enthusiastic Game Master to join our team at Escapology. As a Game Master, you will be responsible for creating an immersive and thrilling experience for our guests.Key Responsibilities:Design and deliver engaging game experiences that challenge and entertain our guests.Provide...

  • Game Master

    4 weeks ago

    Waltham, Massachusetts, United States Escapology Full time

    Join Our Team as a Game Master at EscapologyWe are seeking a highly skilled and enthusiastic Game Master to join our team at Escapology. As a Game Master, you will be responsible for creating an immersive and thrilling experience for our guests by providing clues, hints, and guidance throughout the game.Key Responsibilities:Facilitate the customer service...

  • Game Master

    4 weeks ago

    Waltham, Massachusetts, United States Escapology Full time

    Job Title: Game MasterAre you ready to unleash your inner adventurer and create unforgettable experiences for our guests? As a Game Master at Escapology, you will be the master of our escape rooms, guiding teams through thrilling challenges and puzzles.Job Responsibilities:Provide exceptional customer service, ensuring a fun and engaging experience for our...

  • Field Service Engineer

    4 weeks ago

    Waltham, United States AVAVA Full time

    About AVAVA™AVAVA™ is more than an aesthetics company – it’s a portal to the future of skin vitality. Traditional treatments follow a one-size-fits-all approach.AVAVA™ advanced energy products are different. We put patients first by breaking down barriers to develop products that are safe and effective across all skin tones, helping patients...

  • Field Service Engineer

    3 weeks ago

    Waltham, Massachusetts, United States Danaher Corporation Full time

    Job Summary:We are seeking a highly skilled Field Service Engineer to join our team at Danaher Corporation. As a Field Service Engineer, you will be responsible for supporting revenue growth by identifying and submitting qualified leads, while maintaining relationships and representing our company while at customer sites.Key Responsibilities:Perform...

  • Registered Behavior Technician

    2 weeks ago

    Waltham, United States ABA Centers of America Full time

    Behavior Technician/Registered Behavior Technician (BT/RBT) - ABA Centers of AmericaWaltham, MA***Evenings and weekends required*****$5,000 bonus for referring BCBAs to work in MA, NH, FL, TN, PA, NJ, DE, GA, TX, VA, RI**About ABA Centers of AmericaABA Centers of America provides ABA (Applied Behavior Analysis) therapy and diagnostic services to people with...

  • Service Center Technician

    4 weeks ago

    Waltham, Massachusetts, United States Specialty Products and Insulation Full time

    Service Center Technician Job Description **Job Summary:** We are seeking a highly skilled Service Center Technician to join our team at Specialty Products and Insulation. As a key member of our service center team, you will be responsible for completing skilled tasks in all operational areas, including maintenance, equipment repairs, and customer...

  • Electrical Engineer

    3 weeks ago

    Waltham, Massachusetts, United States Eversource Full time

    Job Summary:As an Electrical Field Engineer with Eversource, you will play a critical role in ensuring the safe and efficient operation of our electrical systems. This position requires a strong understanding of electrical engineering principles and the ability to apply them in a fast-paced field environment.Key Responsibilities: Coordinate with...

  • Field Service Engineer

    3 weeks ago

    Waltham, Massachusetts, United States Fotona Full time

    Job OverviewFotona is seeking a skilled Field Service Engineer to provide technical support and service to our customers in the Boston area and across the United States. The ideal candidate will have a strong background in photonics, electronics, or biomedical engineering, and excellent communication and problem-solving skills.Key Responsibilities:Perform...

  • HVAC Service Technician

    3 weeks ago

    Waltham, Massachusetts, United States Properties Inc. Full time

    Job OverviewDelphi Construction, Inc. is seeking a skilled HVAC Service Technician to join our team. This role involves installing, maintaining, and repairing a variety of equipment, including air compressors, fan coil units, and related piping.Key Responsibilities:Install and maintain control systems associated with HVAC and refrigeration equipment.Work...

  • Service Center Technician

    4 weeks ago

    Waltham, Massachusetts, United States SPI LLC Full time

    Job SummaryThe Service Center Technician is a key member of our team, responsible for completing skilled tasks in all operational areas, including maintenance, equipment repairs, and customer service. This role requires a high level of technical expertise, attention to detail, and the ability to work independently with minimal supervision.Key...

  • Fire Suppression Technician

    2 months ago

    Waltham, United States Keane Full time

    Job DescriptionJob DescriptionKeane Fire & Safety, an established family-owned Fire Safety Company since 1947 is seeking a Fire Suppression Technician to join our team in Waltham, MA. This position will be responsible for inspecting and servicing kitchen fire suppression systems and some industrial systems, no experience necessary.  If licensed pay would...

  • Urology Technician I

    3 weeks ago

    Waltham, Massachusetts, United States Mass General Brigham Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Urology Technician I to join our team at Mass General Brigham. As a Urology Technician I, you will play a critical role in providing exceptional patient care and supporting our urology team in delivering high-quality patient services.Key ResponsibilitiesAssist physicians, nurse practitioners, and...

  • Installation Technician

    5 months ago

    Waltham, United States Diversified Full time

    Installation Technician - Waltham / Boston, MA Boston, MA, USA ● Waltham, MA, USA Req # Thursday, June 27, At Diversified, we don't just follow tech trends - we set them by leveraging the best in technology and ongoing advisory services to transform businesses. Our comprehensive suite of solutions is engineered to help our clients build...

  • Pharmacy Technician

    2 months ago

    Waltham, Massachusetts, United States Walgreens Full time

    Job Description:As a Pharmacy Technician at Walgreens, you will play a vital role in providing exceptional patient care and customer service. Our pharmacy technicians are the face of our company, interacting with customers and developing strong relationships with our patients.We are seeking a highly motivated and detail-oriented individual to join our team...